What are the responsibilities and job description for the Guest Service Attendant Overnight position at Get It - Hospitality?
Job Title: Overnight Guest Service Attendant
Job Overview
Join our esteemed Guest Services team as an Overnight Guest Service Attendant. In this vital role, you will serve as the primary ambassador for our resort, ensuring an exceptional experience for each visitor amidst the stunning backdrop of Central Oregon’s natural beauty. Your commitment to delivering outstanding hospitality will play a key role in fostering a warm and welcoming environment for all guests and owners.
Key Responsibilities
We believe in nurturing our team members’ professional development through a variety of programs, including a tuition reimbursement initiative and a Flex-Rewards Reimbursement Program that increases with tenure, emphasizing our commitment to your career growth.
Company Culture And Values
Our organization values its dedicated staff as the cornerstone of our success. We pride ourselves on fostering a collaborative and award-winning hospitality environment, where each team member is celebrated for their contribution to extraordinary guest experiences.
Compensation And Benefits
Employment Type: Full-Time
Job Overview
Join our esteemed Guest Services team as an Overnight Guest Service Attendant. In this vital role, you will serve as the primary ambassador for our resort, ensuring an exceptional experience for each visitor amidst the stunning backdrop of Central Oregon’s natural beauty. Your commitment to delivering outstanding hospitality will play a key role in fostering a warm and welcoming environment for all guests and owners.
Key Responsibilities
- Act as the first point of contact for guests throughout their resort experience, from check-in to check-out.
- Create an inviting atmosphere that enhances guest satisfaction and comfort.
- Maintain comprehensive knowledge of resort amenities and services to assist guests effectively.
- Uphold the safety of guests while adhering to resort policies and procedures.
- Demonstrate adaptability by addressing guest needs in a fast-paced environment, ensuring each interaction is engaging and fulfilling.
- Previous experience in a guest service role is preferred.
- Exceptional written and verbal communication abilities.
- Strong interpersonal skills and a positive demeanor.
- Proficient in basic computer usage and typing.
- Capable of multitasking and managing high-pressure situations.
- DPSST Unarmed Security certification is advantageous.
- Valid driver's license and clean driving record are required.
- Ability to lift and carry items weighing up to 60 lbs without assistance.
- High school diploma or equivalent is preferred.
We believe in nurturing our team members’ professional development through a variety of programs, including a tuition reimbursement initiative and a Flex-Rewards Reimbursement Program that increases with tenure, emphasizing our commitment to your career growth.
Company Culture And Values
Our organization values its dedicated staff as the cornerstone of our success. We pride ourselves on fostering a collaborative and award-winning hospitality environment, where each team member is celebrated for their contribution to extraordinary guest experiences.
Compensation And Benefits
- Hourly pay ranges from \(22.00 to \)24.00, based on experience.
- Full-time role with a schedule from Tuesday to Thursday, 9:00 PM to 7:00 AM.
- Comprehensive medical, dental, and vision benefits for full-time employees.
- 401(k) plan with company matching.
- Enjoy complimentary golf privileges and discounts at our restaurants, spa services, and retail.
- Participate in seasonal events, including an end-of-season gathering and holiday party, enhancing team camaraderie.
Employment Type: Full-Time
