What are the responsibilities and job description for the Hotel Front Desk Representative - Full-Time Opportunity position at Get It - Hospitality?
Exciting Opportunity: Hotel Front Desk Representative
Are you an organized, friendly individual with a passion for delivering outstanding customer service? Do you thrive in a fast-paced hospitality environment and enjoy solving problems? If this resonates with you, we invite you to consider joining our prestigious hotel team in Sioux Falls, SD!
About Our Hotel
Situated mere minutes from the Empire Mall, our hotel provides guests with comfortable accommodations in the vibrant heart of Sioux Falls. With spacious suites that include fully equipped kitchens, a modern fitness center, complimentary breakfast, and a welcoming environment, we ensure our guests feel at home.
As a proud member of a renowned hotel chain, we are dedicated to offering exceptional service and curating unforgettable experiences for our guests. We value our team members and are committed to fostering a supportive and inclusive workplace where everyone can excel.
Role Overview
As a Hotel Front Desk Representative, you will serve as the initial point of contact for our guests, playing an integral role in ensuring their stay is enjoyable and seamless. Your main responsibilities will encompass:
Candidates with excellent communication abilities, a positive demeanor, and a genuine passion for hospitality are encouraged to apply! While prior experience in customer service or front desk roles is preferred, we are open to training candidates who demonstrate a strong work ethic and eagerness to learn.
Career Growth Opportunities
This position offers the potential for career advancement within our esteemed hotel chain, allowing you to further develop your skills in the hospitality industry.
Why Join Us?
We offer flexible schedules and competitive benefits to all team members. Take this opportunity to be part of a dynamic team dedicated to providing outstanding service and fostering memorable experiences for our guests. Your contributions will be valued and supported as you grow within our organization.
Employment Type: Full-Time
Are you an organized, friendly individual with a passion for delivering outstanding customer service? Do you thrive in a fast-paced hospitality environment and enjoy solving problems? If this resonates with you, we invite you to consider joining our prestigious hotel team in Sioux Falls, SD!
About Our Hotel
Situated mere minutes from the Empire Mall, our hotel provides guests with comfortable accommodations in the vibrant heart of Sioux Falls. With spacious suites that include fully equipped kitchens, a modern fitness center, complimentary breakfast, and a welcoming environment, we ensure our guests feel at home.
As a proud member of a renowned hotel chain, we are dedicated to offering exceptional service and curating unforgettable experiences for our guests. We value our team members and are committed to fostering a supportive and inclusive workplace where everyone can excel.
Role Overview
As a Hotel Front Desk Representative, you will serve as the initial point of contact for our guests, playing an integral role in ensuring their stay is enjoyable and seamless. Your main responsibilities will encompass:
- Extending a warm and friendly greeting to all guests
- Efficiently managing guest check-ins and check-outs
- Handling phone inquiries and emails, addressing guest questions and requests
- Supporting guests with unique requests and accommodations
- Managing reservations and maintaining accurate guest information in our systems
- Promptly resolving guest concerns and complaints with professionalism
- Collaborating effectively with fellow team members to ensure operational efficiency
- Successful completion of a background check is required.
Candidates with excellent communication abilities, a positive demeanor, and a genuine passion for hospitality are encouraged to apply! While prior experience in customer service or front desk roles is preferred, we are open to training candidates who demonstrate a strong work ethic and eagerness to learn.
Career Growth Opportunities
This position offers the potential for career advancement within our esteemed hotel chain, allowing you to further develop your skills in the hospitality industry.
Why Join Us?
We offer flexible schedules and competitive benefits to all team members. Take this opportunity to be part of a dynamic team dedicated to providing outstanding service and fostering memorable experiences for our guests. Your contributions will be valued and supported as you grow within our organization.
Employment Type: Full-Time
