Demo

Manager of Beverage & Food Operations

Get It - Hospitality
Miami, FL Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 3/14/2025
Job Title: Food & Beverage Manager

Location: Miami, FL

We are pleased to announce an exceptional opportunity for a dedicated Food & Beverage Manager to join our esteemed establishment in Miami. This full-time, on-site role is ideal for a professional who is committed to providing outstanding service and crafting unforgettable dining experiences for our guests.

About Us

Nestled conveniently south of Miami International Airport, our hotel stands as a lively destination boasting 334 well-appointed guest rooms, diverse dining venues, a fully-equipped fitness center, an outdoor pool, and a comprehensive business center. Our facilities include 24,000 square feet of retail space and 20,000 square feet designated for meetings and events, complemented by a Convention Center featuring 152,000 square feet of meeting, event, and exhibit space.

Job Overview

As the Food & Beverage Manager, you will be instrumental in managing and guiding all facets of our food and beverage operations. You will prioritize ensuring profitability while delivering high-quality offerings and outstanding guest service. Your role will also encompass marketing strategy implementation, employee retention efforts, budget management, and the maintenance of exceptional guest satisfaction standards.

Key Responsibilities

  • Deliver a friendly, attentive, and service-oriented experience in every interaction with guests and team members.
  • Uphold professional grooming and appearance standards consistently.
  • Ensure adherence to all safety and operational regulations for a secure and efficient environment.
  • Supervise daily operations across all food and beverage outlets within the hotel.
  • Support and mentor outlet personnel, fostering a collaborative team atmosphere.
  • Respond to guest complaints in a timely and effective manner.
  • Collaborate with fellow Food & Beverage Managers to stay current on ongoing challenges and developments.
  • Keep management apprised of significant issues or concerns requiring attention.
  • Monitor loss prevention strategies within food and beverage operations.
  • Prepare and submit essential reports, including payroll, revenue, employee schedules, and quarterly action plans.
  • Maintain high standards of service across all food and beverage avenues.
  • Assist in menu development and preparation to enhance guest offerings.
  • Comply with local liquor laws and health and sanitation regulations.
  • Remain present in dining areas during service periods to assist staff and ensure seamless operations.
  • Manage liquor inventory controls in accordance with company standards, including monthly inventory audits.
  • Conduct performance evaluations for staff aligned with company protocols.
  • Participate in and/or lead training sessions for the department and hotel.
  • Conduct interviews for front-of-house food and beverage positions, adhering to hiring policies.
  • Engage in the Manager on Duty (M.O.D.) program as scheduled.
  • Attend meetings and training sessions as required by management.
  • Undertake additional responsibilities as assigned by management.

Required Skills

  • Minimum of 4 years of progressive experience in a hotel or related field; or a 4-year college degree with at least 2 years of related experience; or a 2-year college degree with 3 or more years of related experience.
  • Proficiency in Symphony is mandatory.
  • Competency in Windows and familiarity with company-approved spreadsheets and word processing software.
  • In-depth knowledge of food and beverage preparation techniques, health department regulations, and liquor laws.
  • Ability to work extended hours as necessary.
  • Capability to lift up to 50 lbs.

Benefits

We provide a comprehensive benefits package that includes medical, dental, and vision coverage, a 401(k) plan, Hilton travel benefits, complimentary lunch, and parking.

We are an equal opportunity employer dedicated to building a diverse workforce and cultivating an inclusive culture. We encourage all qualified applicants to apply and look forward to welcoming you to our team!

Employment Type: Full-Time

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