Property Inspection Claim Specialist - Remote | WFH

Job Overview

Join our esteemed team as a Claim Specialist, where your expertise in property claims will play a pivotal role in supporting our customers. This remote position allows you to conduct on-site inspections of residential and commercial properties, making a tangible impact in the lives of those you serve. If you are a dedicated professional with a passion for exceptional service and a solid understanding of property damage assessment, we invite you to explore this fulfilling opportunity.

Key Responsibilities

• Serve as the primary point of contact for clients, performing comprehensive on-site inspections to evaluate damage from accidents and adverse weather.
• Deliver outstanding customer service by articulating policy coverage, estimating damages, and expertly guiding clients through the claims process.
• Collaborate with policyholders, agents, and other stakeholders to gather pertinent information and resolve claims efficiently.
• Manage a diverse range of claims, including complex cases, with professionalism and empathy.
• Document findings thoroughly, prepare detailed reports, and negotiate settlements within authorized parameters.
• Assess coverage, determine the validity of claims, and ensure compliance with relevant regulations.
• Interact with customers in a professional manner, demonstrating understanding and support in potentially stressful situations.
  
  

Required Skills

• Proven experience as a Property Field Inspection Claim Specialist within the insurance sector, specifically focused on property claims.
• Strong familiarity with property insurance policies, coverage details, and claims processing.
• Knowledge of residential and commercial construction standards.
• Understanding of local regulations impacting claims and inspections.
• Exceptional communication and interpersonal abilities, particularly in handling sensitive conversations with empathy.
• Demonstrated capability to assess damages, estimate repair costs, and negotiate settlements effectively.
• Excellent organizational and analytical skills.
• Proficiency in claims management software and related tools.
• Physical ability to perform inspections, including lifting, climbing ladders, and accessing confined spaces.
• Valid driver’s license is required.
  
  

Qualifications

• A Bachelor’s degree or equivalent experience is preferred.
• Experience in managing complex or high-value claims is advantageous.
• Background in construction is a plus.
• Familiarity with water mitigation inspection practices is beneficial.
  
  

Career Growth Opportunities

We are committed to your professional development. You will have access to leading training programs, educational benefits, tuition assistance, and mentoring opportunities designed to help you advance your career.

Company Culture And Values

Our organization prioritizes work-life balance and fosters a collaborative and supportive workplace environment. We believe in giving back to the community, and we actively encourage employees to participate in charitable initiatives.

Compensation And Benefits

• Competitive starting salary based on your skills and qualifications, with opportunities for annual raises and bonuses.
• Comprehensive benefits package that includes robust health and wellness programs, with the company covering a significant portion of healthcare premiums.
• Flexible time-off policies, including vacation, parental leave, and paid holidays, ensuring you maintain a healthy work-life balance.
• Financial security benefits including 401(k) plan with company contributions, financial coaching, and national discount programs.
• Opportunities for community service and educational support to empower you beyond your role.
  
  

Be part of a reputable company where your contributions will be valued, and your professional growth is nurtured.

Employment Type: Full-Time