What are the responsibilities and job description for the Remote Customer Service Account Manager position at Get It - Hospitality?
Join Our Mission to Enhance Indoor Air Quality!
Position: Account Manager / Customer Service Representative (B2B) - Remote
We are seeking a motivated and enthusiastic Account Manager to join our team in delivering exceptional customer service to our valued B2B clients. Be part of a growing organization dedicated to improving indoor air quality for businesses.
Why Choose Us?
As a key player in our team, you will benefit from comprehensive product training, a supportive work atmosphere, and competitive compensation packages. We pride ourselves on fostering professional growth and nurturing talent within our organization.
Key Responsibilities
As our company continues to expand, we are committed to providing you with avenues for professional development in the B2B sector. You’ll have the opportunity to enhance your skills and advance your career within a dynamic and rapidly growing organization.
Company Culture And Values
We pride ourselves on a family-oriented work culture that emphasizes teamwork and collaboration. Our engaging environment features team-building activities, social events, and a positive atmosphere where every employee is valued.
Compensation And Benefits
Employment Type: Full-Time
Position: Account Manager / Customer Service Representative (B2B) - Remote
We are seeking a motivated and enthusiastic Account Manager to join our team in delivering exceptional customer service to our valued B2B clients. Be part of a growing organization dedicated to improving indoor air quality for businesses.
Why Choose Us?
As a key player in our team, you will benefit from comprehensive product training, a supportive work atmosphere, and competitive compensation packages. We pride ourselves on fostering professional growth and nurturing talent within our organization.
Key Responsibilities
- Manage and nurture a portfolio of existing customers within a designated territory/industry.
- Conduct outbound calls to clients for reorder requests and follow-ups.
- Address inbound customer inquiries, process orders, and provide updates on order status.
- Maintain accurate and up-to-date customer information in the CRM system.
- Build and sustain strong relationships with clients, understanding their needs and buying cycles.
- Present product information and support customers in resolving any issues efficiently.
- Exceptional communication skills (both verbal and written).
- Detail-oriented with a strong proficiency in computer operations.
- An outgoing personality coupled with a customer-first mindset.
- Prior experience in B2B account management, customer service, or outbound calling is highly desirable.
- Familiarity with CRM systems is a plus.
- Previous experience in customer service or B2B account management is preferred.
- A high school diploma or equivalent is required.
As our company continues to expand, we are committed to providing you with avenues for professional development in the B2B sector. You’ll have the opportunity to enhance your skills and advance your career within a dynamic and rapidly growing organization.
Company Culture And Values
We pride ourselves on a family-oriented work culture that emphasizes teamwork and collaboration. Our engaging environment features team-building activities, social events, and a positive atmosphere where every employee is valued.
Compensation And Benefits
- Competitive hourly wage with performance-based bonuses.
- Comprehensive health care benefits.
- Opportunities for professional development and growth within the industry.
Employment Type: Full-Time
