What are the responsibilities and job description for the Remote Group Travel Project Manager position at Get It - Hospitality?
Job Overview
Join our distinguished Operations team as a Project Manager specializing in group travel events. This remote position offers you the opportunity to enhance our operational logistics while ensuring an exceptional experience for both our internal teams and valued customers. Your role will be integral in upholding our esteemed reputation within the industry through effective collaboration and communication with diverse departments and vendors.
Key Responsibilities
We are committed to a policy of affirmative action and equal opportunity in employment, free from discrimination of any kind. We welcome diversity and will provide reasonable accommodations to enable all applicants and employees to perform their duties effectively and safely.
Closing Note
We are eager to welcome a new member to our dedicated team, someone who shares our passion for delivering extraordinary travel experiences.
Employment Type: Full-Time
Join our distinguished Operations team as a Project Manager specializing in group travel events. This remote position offers you the opportunity to enhance our operational logistics while ensuring an exceptional experience for both our internal teams and valued customers. Your role will be integral in upholding our esteemed reputation within the industry through effective collaboration and communication with diverse departments and vendors.
Key Responsibilities
- Collaborate with Sales and Event Managers to strategically orchestrate all logistical dimensions of group events, including flight arrangements, hotel reservations, transportation, excursions, and dining preferences.
- Work in tandem with Event Managers to prepare mail merge lists for event materials, ensuring timely distribution of travel documents and information to clients, vendors, and guests.
- Partner closely with the Event Multimedia Specialist to oversee registrations and maintain event website updates.
- Maintain strict adherence to deadlines established by clients, vendors, and internal targets in collaboration with Event Managers.
- Review and authorize final versions of event-related communications before dissemination.
- Manage financial transactions associated with events, including client receipts and vendor payments.
- Ensure accurate accounting records for each group event, with collaboration from the Event Manager, and provide financial reports pre- and post-trip.
- Participate in PreCon meetings and other crucial gatherings to facilitate seamless event execution.
- Be accessible while working remotely, especially when not accompanying assigned groups.
- Guide Operations Coordinators and/or Operations Support in their assignments, ensuring clarity and efficiency in project tasks.
- Maintain comprehensive documentation and spreadsheets utilizing Trello and Google Drive, adhering to established Standard Operating Procedures (SOPs).
- Take initiative in developing necessary Standard Operating Procedures for assigned Subject Matter Expert topics.
- Actively contribute to company projects and operational enhancements as required.
- Demonstrate a proactive and agile approach to managing group events and provide timely project updates.
- Effectively resolve issues with confidence and efficiency, responding promptly to urgent matters.
- Communicate effectively with clients, guests, team members, and vendors, upholding a high standard of responsiveness.
- Organize and prioritize multiple tasks to manage various projects concurrently while meeting deadlines.
- Exhibit professionalism by adhering to established guidelines during travel and in all interactions.
- Collaborate effectively with internal departments to elevate the overall customer experience.
- Embrace a leadership role by mentoring team members and fulfilling essential Event Manager responsibilities when necessary.
- Serve as a role model, demonstrating professionalism in all engagements and following appropriate escalation paths when required.
- A minimum of one year of experience in event planning or project management.
- Preferably experience in the hospitality industry.
- A bachelor's degree in business, event management, or hospitality is preferred.
- This role necessitates regular domestic and international travel, potentially exceeding two trips each month. Expect to dedicate 20-30% of your working hours traveling with customer groups.
- Capable of consistently talking, hearing, seeing, and using hands and arms for extended periods.
- Ability to stand, walk, kneel, and crouch occasionally for extended durations (10-16 hours).
- Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally.
We are committed to a policy of affirmative action and equal opportunity in employment, free from discrimination of any kind. We welcome diversity and will provide reasonable accommodations to enable all applicants and employees to perform their duties effectively and safely.
Closing Note
We are eager to welcome a new member to our dedicated team, someone who shares our passion for delivering extraordinary travel experiences.
Employment Type: Full-Time
