What are the responsibilities and job description for the Remote Infrastructure Operations Lead (Tier II) | WFH position at Get It - Hospitality?
Job Overview
We are in search of an accomplished Operations Infrastructure Lead to join our dynamic team on a remote basis. In this pivotal role, you will oversee a team of IT professionals, ensuring the seamless and secure functioning of our IT infrastructure.
Key Responsibilities
This role presents substantial opportunities for professional advancement, allowing you to lead and nurture junior talent while engaging with innovative technologies.
Company Culture And Values
Our organization emphasizes teamwork, continuous learning, and development. We promote a collaborative environment where mentorship and cooperation are integral to our culture, further enhancing individual growth.
Networking And Professional Opportunities
Joining our team opens doors to extensive networking and collaboration opportunities, allowing you to expand your professional connections within the industry.
Compensation And Benefits
We are in search of an accomplished Operations Infrastructure Lead to join our dynamic team on a remote basis. In this pivotal role, you will oversee a team of IT professionals, ensuring the seamless and secure functioning of our IT infrastructure.
Key Responsibilities
- Monitor and troubleshoot system and network performance, proactively identifying and resolving issues.
- Administer core IT services, including Active Directory, Azure Active Directory, Intune, and remote access solutions.
- Manage and maintain essential infrastructure components such as network storage, servers, and security systems.
- Implement and uphold comprehensive security measures, including multi-factor authentication, single sign-on, and PIV card authentication.
- Develop and maintain detailed system documentation and operational procedures.
- Engage in disaster recovery planning and testing to assure business continuity.
- Lead and mentor junior team members, nurturing a culture of continuous learning and development.
- Strong grasp of networking concepts and security best practices.
- Excellent analytical, problem-solving, and communication skills.
- Ability to work independently as well as collaboratively within a team.
- Familiarity with ITIL or other IT service management frameworks.
- Proficient in system administration.
- Relevant IT certifications (such as CompTIA A , Network , Security , MCSA, MCSE).
- Bachelor’s degree in Computer Science or a related discipline.
- Minimum of 8 years of experience in IT operations and support.
- Active Secret Clearance (preferred).
This role presents substantial opportunities for professional advancement, allowing you to lead and nurture junior talent while engaging with innovative technologies.
Company Culture And Values
Our organization emphasizes teamwork, continuous learning, and development. We promote a collaborative environment where mentorship and cooperation are integral to our culture, further enhancing individual growth.
Networking And Professional Opportunities
Joining our team opens doors to extensive networking and collaboration opportunities, allowing you to expand your professional connections within the industry.
Compensation And Benefits
- Competitive salary commensurate with experience.
- Comprehensive health benefits.
- Retirement savings plan with company match.
- Generous vacation and paid time off policies.
- Flexible working arrangements.
