What are the responsibilities and job description for the Remote Patient Services Representative | WFH position at Get It - Hospitality?
Patient Services Representative - Remote | WFH
Position Overview
We invite you to become a vital part of our dedicated team as a Patient Services Representative. In this integral role, you will provide key administrative support and execute essential office functions from the comfort of your home. Your responsibilities will include facilitating patient registration, managing scheduling, and performing cashiering duties, all while upholding our commitment to exceptional customer service. This position is particularly well-suited for individuals seeking an opportunity to expand their role in patient care, especially in a dynamic remote environment.
Key Responsibilities
This position serves as a training opportunity that allows you to acquire valuable skills and knowledge essential for advancement within the healthcare sector. Regular training and compliance meetings will enhance your professional development, fostering a culture of continuous improvement and learning.
Company Culture And Values
Our organization is dedicated to creating a drug-free, alcohol-free, and tobacco-free work environment. We prioritize teamwork and collaboration, ensuring that all members can thrive in a supportive and fast-paced healthcare setting.
Explore a unique opportunity to make a meaningful difference in patient care while developing your career in a respected organization.
Employment Type: Part-Time
Position Overview
We invite you to become a vital part of our dedicated team as a Patient Services Representative. In this integral role, you will provide key administrative support and execute essential office functions from the comfort of your home. Your responsibilities will include facilitating patient registration, managing scheduling, and performing cashiering duties, all while upholding our commitment to exceptional customer service. This position is particularly well-suited for individuals seeking an opportunity to expand their role in patient care, especially in a dynamic remote environment.
Key Responsibilities
- Serve as the initial point of contact for our organization, responding to incoming requests with professionalism and expertise.
- Execute all necessary procedures for registering and scheduling patients, while actively participating in revenue cycle functions, including the management of patient payments, cash handling, and daily reconciliations.
- Welcome patients and visitors, identifying their needs and guiding them to appropriate resources.
- Ensure accurate patient check-in/check-out processes and maintain updated records within the EMR.
- Uphold the highest standards of confidentiality and security for all patient health information (PHI) in compliance with applicable laws and regulations.
- Educate patients regarding office policies and procedures, providing assistance in completing necessary forms and applications.
- Update patient demographics and insurance information, ensuring all records are current and accurate.
- Support patients requiring interpretation assistance by connecting them with appropriate resources.
- Oversee inventory management and restocking of office supplies.
- Assist with operational tasks such as laundry and travel arrangements for provider staff as needed.
- Regularly participate in scheduled meetings and training sessions to enhance administrative and billing compliance.
- Foster a collaborative and productive team environment within a fast-paced healthcare setting.
- Acquaint yourself with Medicare, Medicaid, and various insurance protocols to ensure seamless operations.
- Open and close the medical reception office as directed, securing all sensitive areas post-clinic hours.
- Contribute to committees as required, potentially taking on leadership roles.
- Undertake additional tasks as assigned by supervisors.
- Strong communication abilities, with a focus on clear and timely interaction with patients.
- Proven reliability and consistent attendance, demonstrating a commitment to the role.
- Capacity to follow directions effectively while also exhibiting self-motivation.
- Proficient skills in operating computer systems, office equipment, and familiarity with software such as Microsoft Excel and electronic health records.
- Exceptional people and customer service skills, including patience and attentiveness.
- Competence in cash handling and financial transactions.
- Basic knowledge of anatomy and medical terminology is advantageous, but training will be provided.
- High school diploma or GED is required.
- Candidates must be at least 18 years old.
- Successful completion of a post-offer drug test and background check is mandatory.
This position serves as a training opportunity that allows you to acquire valuable skills and knowledge essential for advancement within the healthcare sector. Regular training and compliance meetings will enhance your professional development, fostering a culture of continuous improvement and learning.
Company Culture And Values
Our organization is dedicated to creating a drug-free, alcohol-free, and tobacco-free work environment. We prioritize teamwork and collaboration, ensuring that all members can thrive in a supportive and fast-paced healthcare setting.
Explore a unique opportunity to make a meaningful difference in patient care while developing your career in a respected organization.
Employment Type: Part-Time
