What are the responsibilities and job description for the Remote Senior Account Manager, Client Services position at Get It - Hospitality?
Job Title: Senior Account Manager, Client Services - Remote | WFH
Job Overview
As a Senior Account Manager at our esteemed digital marketing agency, you will play a pivotal role in driving client success by providing innovative solutions and strategic counsel. This position offers the flexibility to work remotely while collaborating with a dynamic team dedicated to excellence.
Key Responsibilities
We are dedicated to supporting your professional development with a personal budget for continuing education, enabling you to attend industry events and conferences to enhance your skills and knowledge.
Company Culture And Values
We pride ourselves on fostering a diverse, inclusive, and equitable workplace. Our commitment to inclusivity drives creativity and client success, resulting in a collaborative environment where all team members can thrive.
Networking And Professional Opportunities
Joining our agency provides the opportunity to connect with a broad spectrum of clients and professionals, facilitating valuable networking and collaboration that enhances your career trajectory.
Compensation And Benefits
Employment Type: Full-Time
Job Overview
As a Senior Account Manager at our esteemed digital marketing agency, you will play a pivotal role in driving client success by providing innovative solutions and strategic counsel. This position offers the flexibility to work remotely while collaborating with a dynamic team dedicated to excellence.
Key Responsibilities
- Act as a trusted advisor for your assigned clients, leading the development and execution of impactful digital marketing strategies.
- Serve as the primary liaison for clients, managing daily communications and overseeing all account-related activities.
- Take charge of crafting and refining account strategies for a majority of your accounts, ensuring alignment with client objectives.
- Foster collaboration with internal teams and clients to ensure consistent delivery of successful outcomes, while mentoring junior staff.
- Deepen your understanding of each client's business goals, industry landscape, and target demographics.
- Monitor account performance against established KPIs, providing valuable insights and analyses.
- Oversee project timelines, budgets, and deliverables to guarantee prompt and accurate project completion.
- Maintain effective communication with clients to ensure satisfaction and alignment.
- Collaborate with leadership to regularly assess account performance and identify new growth opportunities.
- Manage the financial aspects of assigned accounts, including forecasting, budgeting, and invoicing.
- Cultivate strong relationships with key stakeholders within client organizations, including senior executives.
- Stay updated on industry trends, emerging technologies, and best practices in digital marketing.
- Engage in new business initiatives by actively participating in discussions with prospects and leading presentations.
- Provide mentorship and guidance to junior team members, promoting their professional growth.
- Contribute positively to our agency culture through participation in team activities, brainstorming sessions, and training opportunities.
- 5-7 years of experience in marketing account management within an agency environment.
- Strong expertise in digital marketing tactics, including SEO, PPC, social media, email marketing, and content marketing.
- Exceptional communication and interpersonal skills, with a talent for building robust relationships.
- Proven ability to manage multiple projects simultaneously while adhering to tight deadlines.
- Familiarity with project management tools and software.
- A successful track record of driving revenue growth and fostering long-term client relationships.
- A proactive mindset and eagerness to learn about clients' businesses and industries.
- Minimum of 5-7 years of relevant experience in marketing account management.
- Bachelor's degree in Marketing, Business, or a related field is preferred.
We are dedicated to supporting your professional development with a personal budget for continuing education, enabling you to attend industry events and conferences to enhance your skills and knowledge.
Company Culture And Values
We pride ourselves on fostering a diverse, inclusive, and equitable workplace. Our commitment to inclusivity drives creativity and client success, resulting in a collaborative environment where all team members can thrive.
Networking And Professional Opportunities
Joining our agency provides the opportunity to connect with a broad spectrum of clients and professionals, facilitating valuable networking and collaboration that enhances your career trajectory.
Compensation And Benefits
- Competitive salary based on experience.
- Comprehensive health, dental, and vision insurance with significant employer coverage.
- Generous paid time off that increases with tenure, alongside 13 company holidays and Summer Fridays.
- 401K plan with a 4% Safe Harbor employer match after one year of employment.
- No-cost life insurance coverage and short-term disability benefits.
- Pre-tax commuter benefits and a personal budget for education and training opportunities.
Employment Type: Full-Time
