What are the responsibilities and job description for the Remote Senior Account Manager - Strategic position at Get It - Hospitality?
Job Title: Senior Strategic Account Manager - Remote
Overview
We invite you to apply for the position of Senior Strategic Account Manager within our esteemed organization. In this pivotal role, you will be instrumental in cultivating and strengthening our partnerships with pharmaceutical manufacturing clients. Your collaboration with senior pharmaceutical executives (Associate Director level and above) will ensure that they fully leverage the value of our comprehensive services. As a vital liaison between Pharmaceutical Brand Teams and our internal units, you will have the unique opportunity to introduce innovative solutions that enhance our clients’ offerings.
Key Responsibilities
We are committed to fostering professional development and career advancement for our team members, providing a dynamic platform for growth and innovation.
Company Culture And Values
Our organization prides itself on a supportive, progressive, and fast-paced work environment that values teamwork and collaboration. We emphasize building strong relationships with both clients and colleagues to create an exceptional customer experience.
Compensation And Benefits
We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds. All qualified candidates will receive consideration regardless of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or any other non-merit-based factors.
Employment Conditions
All employment offers are contingent upon successful completion of a background check. In compliance with federal law, all individuals hired will need to verify their identity and eligibility to work in the United States upon hire.
Employment Type: Full-Time
Overview
We invite you to apply for the position of Senior Strategic Account Manager within our esteemed organization. In this pivotal role, you will be instrumental in cultivating and strengthening our partnerships with pharmaceutical manufacturing clients. Your collaboration with senior pharmaceutical executives (Associate Director level and above) will ensure that they fully leverage the value of our comprehensive services. As a vital liaison between Pharmaceutical Brand Teams and our internal units, you will have the unique opportunity to introduce innovative solutions that enhance our clients’ offerings.
Key Responsibilities
- Forge strategic relationships with clients by comprehensively understanding their business objectives and technical challenges to deliver an outstanding customer experience.
- Act as a trusted advisor to clients and internal teams, nurturing robust relationships.
- Introduce and present new concepts and innovations to clients, with a focus on upselling and product enhancement.
- Conduct thorough research to identify customized high-level solutions tailored to client requirements.
- Maintain consistent communication with clients through meetings and calls to assess service quality and ensure they are benefiting from our solutions.
- Collaborate closely with Client Services to address complex support issues effectively.
- Oversee the delivery of agreed-upon services to guarantee high client satisfaction and trust.
- Utilize internal resources for efficient problem resolution.
- Serve as the primary point of contact for all sales and service inquiries.
- Engage in quarterly client reviews, participate in annual Plan of Action meetings, and travel as necessary.
- Plan and track milestones to ensure the success of projects.
- Keep all stakeholders updated by effectively communicating relevant information.
- Exceptional verbal and written communication capabilities, with the ability to articulate ideas clearly.
- Strong active listening skills and comprehension abilities.
- Proficient in problem identification, data collection, fact establishment, and conclusion drawing.
- Bachelor’s degree (B.A.) from an accredited four-year institution or equivalent experience.
- A minimum of three years of experience in customer support and/or sales roles.
- Essential experience within the pharmaceutical sector, particularly with Pharmaceutical Brand Teams.
- Background in Project Management, HUB Operations, or Specialty Pharmacy Operations/Account Management is highly desirable.
- Strong technical skills are essential.
We are committed to fostering professional development and career advancement for our team members, providing a dynamic platform for growth and innovation.
Company Culture And Values
Our organization prides itself on a supportive, progressive, and fast-paced work environment that values teamwork and collaboration. We emphasize building strong relationships with both clients and colleagues to create an exceptional customer experience.
Compensation And Benefits
- Competitive salary structure
- Comprehensive benefits package including Dental, Life, Medical, Retirement, and Vision
- Matching 401(k) with immediate vesting
- Medical, dental, vision, life, and short-term disability insurance
We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds. All qualified candidates will receive consideration regardless of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or any other non-merit-based factors.
Employment Conditions
All employment offers are contingent upon successful completion of a background check. In compliance with federal law, all individuals hired will need to verify their identity and eligibility to work in the United States upon hire.
Employment Type: Full-Time
