Scheduling Assistant - Entry Level - Remote | Hybrid

Job Title: Entry Level Scheduling Assistant - Hybrid

Location: Remote

Job Overview

We are seeking a motivated Entry Level Scheduling Assistant to enhance our dynamic travel agency. In this pivotal role, you will contribute to delivering exceptional travel experiences for our clients while enjoying the flexibility of a hybrid work environment. This position is ideal for individuals with a passion for travel and a commitment to customer service excellence.

Key Responsibilities

• Provide outstanding customer service through various communication channels, including phone, email, and live chat, addressing client inquiries and resolving issues efficiently.
• Assist clients in making travel arrangements, encompassing flights, accommodations, car rentals, and special requests.
• Maintain detailed and accurate records of client preferences, travel itineraries, and accounts.
• Manage scheduling for travel consultations and oversee the agency’s calendar to ensure seamless operations.
• Handle payment processing, invoicing, and account tracking for clients.
• Support administrative functions such as data entry, filing, and database management.
• Research and compile information on travel destinations, accommodations, and activities tailored to client requirements.
• Work collaboratively with travel agents and agency management to ensure operational efficiency.
  
  

Required Skills

• Strong customer service focus with excellent verbal and written communication abilities.
• Exceptional organizational skills with the capacity to handle multiple tasks and meet deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with travel booking software is advantageous.
• Self-directed, reliable, and capable of thriving in a remote work environment.
• A genuine enthusiasm for travel and a desire to assist clients in planning unforgettable journeys.
  
  

Qualifications

• Previous experience in customer service, administrative roles, or the travel industry is preferred but not mandatory.
• High school diploma or equivalent is required; additional education in hospitality or travel management is beneficial.
  
  

Career Growth Opportunities

We are dedicated to fostering your professional development through ongoing training and access to valuable resources, enabling you to expand your skills and advance your career in the travel sector.

Company Culture And Values

Our agency promotes a supportive and collaborative work environment, reflecting our commitment to exceptional service and a shared passion for travel. We value diversity and inclusivity, seeking individuals who align with our mission to create unforgettable travel experiences.

Compensation And Benefits

• Flexible remote work schedule supporting work-life balance.
• Competitive salary and opportunities for performance-based bonuses.
• Paid time off (PTO) and holiday pay.
• Access to exclusive travel discounts and perks.
• A collaborative team culture that prioritizes professional growth.
  
  

How To Apply

If you are enthusiastic about the opportunity to join our team and contribute to our mission of creating memorable travel experiences, we encourage you to submit your application. We look forward to welcoming you to our passionate team!

Employment Type: Full-Time