Account Manager - Client Focused

Job Overview

We are excited to invite a motivated and detail-oriented Junior Client Account Manager to join our award-winning advertising agency and software development company. This in-office position offers the ideal opportunity for individuals seeking to build a robust career in client account management while engaging with cutting-edge cloud-based marketing technology.

Company Culture And Values

At our agency, we prioritize innovation, teamwork, and personal growth. With a flat organizational structure, employees are empowered to collaborate across various teams, fostering a dynamic work environment that values each individual's contributions.

Key Responsibilities

• Conduct quality control and audits to ensure data accuracy.
• Initiate calls to clients for verification and updates.
• Perform data entry and test integration of third-party software.
• Execute internet research as required.
• Respond promptly to inquiries from existing clients, delivering top-notch customer service.
• Analyze reports, assisting clients in understanding and utilizing their data effectively.
• Facilitate demos and training sessions, including managing attendee communications.
  
  

Required Skills

• Highly organized with a focus on follow-through.
• Proficient typing skills at a minimum speed of 65 WPM.
• Strong written and verbal communication abilities.
• Competent in data entry and keyboarding tasks.
• Basic computer and internet proficiency.
• Exceptional attention to detail and accuracy.
• Ability to memorize and adhere to established protocols and procedures.
• Creative problem-solving capabilities.
• Positive demeanor in interactions with clients and colleagues.
• Skillful in building and maintaining client relationships.
• Comfortable engaging with diverse client personalities.
• Proficient in documentation and follow-up practices.
• Capable of managing client expectations effectively.
• Collaborative mindset across all organizational levels.
• Take ownership of assigned responsibilities.
  
  

Qualifications

• A Bachelor's degree in English or a related field is preferred.
• This position is entry-level, and all qualified candidates are encouraged to apply, regardless of their field of study.
  
  

Career Growth Opportunities

Joining our company means starting a journey of professional development. We are committed to nurturing talent and providing opportunities for growth within the organization as you support clients and internal teams across multiple functions.

Compensation And Benefits

We offer an attractive time-off package, comprehensive medical insurance (employer-subsidized) after 60 days of full-time employment, alongside dental, vision, and life insurance. Additional perks include an on-site fitness center, media center, indoor basketball court, and a full-service coffee bar, ensuring a supportive workplace experience.

Equal Opportunity & Accommodation

We uphold a commitment to equal opportunity employment and do not discriminate based on age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any other protected category. If you require accommodations during the hiring process or to perform essential job functions, please reach out to our HR team.

Employment Type: Full-Time