What are the responsibilities and job description for the Associate Customer Service position at Get It - Marketing?
Customer Service Associate
Location: Nashville, TN
Job Overview
Join our esteemed leisure superstore, a leader in the industry, as a Customer Service Associate. We are committed to providing exceptional service and fostering a collaborative, enjoyable workplace. This position offers the opportunity to be the go-to resource for our customers regarding their inquiries and needs.
Key Responsibilities
We are dedicated to the professional development of our team members and provide avenues for career advancement.
Company Culture and Values
Our workplace thrives on teamwork, enjoyment, and outstanding service, creating a vibrant atmosphere for both employees and customers.
Compensation And Benefits
Employment Type: Full-Time
Location: Nashville, TN
Job Overview
Join our esteemed leisure superstore, a leader in the industry, as a Customer Service Associate. We are committed to providing exceptional service and fostering a collaborative, enjoyable workplace. This position offers the opportunity to be the go-to resource for our customers regarding their inquiries and needs.
Key Responsibilities
- Engage with customers through various channels such as phone, email, and in-person interactions
- Deliver comprehensive information about our products and services
- Address and resolve customer concerns with professionalism and empathy
- Maintain accurate customer records and ensure timely updates
- Keep informed about the latest product offerings to better assist customers
- Previous experience in customer service, sales, or a related domain
- Excellent communication skills with a strong ability to solve problems
- Proficient in managing multiple tasks while staying organized in a dynamic environment
- A friendly, positive demeanor with a strong commitment to customer satisfaction
- Strong written and verbal communication skills
- Background in customer service or sales is preferred
- Demonstrated ability to maintain a positive attitude in a fast-paced setting
- Exceptional communication skills and a focus on customer service
We are dedicated to the professional development of our team members and provide avenues for career advancement.
Company Culture and Values
Our workplace thrives on teamwork, enjoyment, and outstanding service, creating a vibrant atmosphere for both employees and customers.
Compensation And Benefits
- A supportive and engaging work environment
- Employee discounts on our diverse range of products
- Opportunities for professional growth and continued learning
Employment Type: Full-Time
