Project Manager for Client Accounts

Job Overview

As an Account Project Manager, you will play a crucial role in driving business success and fostering long-term relationships with clients. This position requires you to work collaboratively with Sales teams to devise effective client solutions, manage project timelines, and ensure the seamless delivery of services. Acting as the principal liaison for clients, you will advocate for innovative practices while diligently striving to meet and exceed client expectations throughout each project.

Key Responsibilities

• Lead projects from inception to completion, ensuring adherence to timelines and quality benchmarks.
• Organize and participate in client meetings to review project progress and outline forthcoming tasks.
• Manage various phases of projects, including design, estimation, scope modifications, distribution, content, and production.
• Sustain clear communication between internal teams and clients, ensuring all updates and distribution lists are maintained.
• Cultivate and maintain robust client relationships by addressing project needs, resolving conflicts, and ensuring timely project delivery aligned with client goals.
• Facilitate the approval process and special requests while resolving discrepancies to promote a smooth workflow.
• Ensure compliance with company policies and departmental protocols, including safety guidelines, project initiation, estimation, quality control, and order acceptance.
• Prepare and promptly share accurate quotes and order acknowledgments with clients.
• Input data into internal systems to monitor job progress, including design requests, estimates, and production revisions.
• Provide the Production team with essential order details to ensure efficient operations and serve as the liaison between clients and production personnel.
• Develop and oversee project timelines, keeping both internal teams and clients well-informed and aligned.
  
  

Required Skills

• Bachelor’s degree or 5-7 years of relevant business experience.
• Proficient in Microsoft Office and experienced in both PC and Mac environments.
• Ability to excel in a fast-paced business setting and adapt to evolving conditions.
• Experience in project management, particularly with platforms such as Workfront.
• Strong attention to detail and outstanding customer service acumen.
• Capability to work independently, crafting clear and concise communications.
• Experience in retail in-store merchandising and marketing is advantageous.
  
  

Career Growth Opportunities

This position presents significant opportunities for professional development, allowing you to gain hands-on experience in various project management tasks and client engagements. Success in this role can pave the way for career advancement within the organization.

Company Culture And Values

Our organization fosters a collaborative and innovative environment where teamwork and exceptional communication are paramount to achieving client satisfaction. Employees are encouraged to embrace proactive and strategic thinking, contributing to an entrepreneurial atmosphere that values input and initiative.

Employment Type: Full-Time