Remote Associate Account Manager | WFH Opportunity

Job Overview

Join our rapidly expanding organization that is at the forefront of revolutionizing healthcare communications. We are dedicated to equipping healthcare providers with the tools necessary to deliver top-tier care to patients post-discharge. With our cutting-edge software, clinicians can effortlessly interact with patients through a variety of automated channels, ensuring that individuals remain engaged and informed throughout their recovery journey. We invite you to be an integral part of our mission to advance patient care.

Key Responsibilities

As an Associate Account Manager, you will be instrumental in facilitating healthcare organizations in their pursuit of outstanding patient care. Your role will involve collaboration with diverse, cross-functional teams, where you will contribute to impactful projects. Your primary responsibilities will include:

• Assisting client services through patient-focused data management, content projects, and onboarding new clients.
• Continuously troubleshooting and solving issues to enhance the overall experience for both patients and clients.
• Maintaining detailed notes and organizing essential internal and client documentation.
• Developing written documentation to optimize and streamline internal workflows.
• Demonstrating our software and services to prospective and existing clients.
  
  

Required Skills

We seek candidates who possess the following skills:

• 0-2 years of experience in account management, business analysis, or sales.
• Exceptional written and verbal communication skills, with the ability to present confidently to groups.
• A proactive and positive attitude with a strong ability to collaborate effectively with others.
• Keen attention to detail complemented by exemplary organizational skills.
• Proven time management abilities, ensuring the delivery of high-quality work under deadlines.
• Competence with technology and adaptability to new tools and software.
• A quick thinker who enjoys addressing complex challenges in a team-oriented manner.
• Flexibility to adapt to new processes and workflows in a dynamic environment.
• Self-motivated, with the capacity to initiate and manage multiple projects simultaneously.
• Must be a US Citizen or US Permanent Resident authorized to work without sponsorship.
  
  

Qualifications

• Ability to thrive within a fast-paced, evolving environment.
• A collaborative mindset that emphasizes teamwork.
  
  

Career Growth Opportunities

We are deeply committed to your professional development and offer numerous educational resources and mentorship opportunities that foster continuous learning and career advancement.

Company Culture And Values

As a fully remote organization, we pride ourselves on fostering a flexible work environment that supports both personal and professional responsibilities. Our core values promote inclusivity, teamwork, and a proactive approach to challenges, ensuring a friendly and supportive workplace for all employees.

Compensation And Benefits

We offer competitive compensation packages commensurate with experience, along with a comprehensive benefits suite that prioritizes your well-being.

• Comprehensive health insurance options
• Dental and accident insurance
• Retirement plan with a company match up to 3%
• Generous paid time off policies
• Engaging team-building activities and wellness breaks
• Opportunities to participate in social hours for team bonding.
  
  

If you are passionate about making a significant impact in the healthcare sector and thrive in collaborative environments, we encourage you to apply and join us in our commitment to enhancing patient care.

Employment Type: Full-Time