What are the responsibilities and job description for the Remote Customer Service Representative - Team Member at State Farm position at Get It - Marketing?
Job Overview
We are seeking a dynamic and customer-oriented individual to join our team as a Customer Service Representative for a State Farm Agent. In this remote position, you will play a critical role in delivering exceptional service and solutions tailored to meet the unique needs of our clients.
Key Responsibilities
As part of our agency, you will have numerous opportunities for professional development and advancement, enabling you to grow your career in a supportive environment. We also offer reimbursement for licensing costs to ensure you succeed in your role.
Company Culture And Values
Join a locally managed team that prioritizes building meaningful customer relationships and delivering personalized service. Our collaborative work environment is designed for motivated individuals looking to make a difference.
Compensation And Benefits
Employment Type: Full-Time
We are seeking a dynamic and customer-oriented individual to join our team as a Customer Service Representative for a State Farm Agent. In this remote position, you will play a critical role in delivering exceptional service and solutions tailored to meet the unique needs of our clients.
Key Responsibilities
- Cultivate and maintain strong relationships with customers while providing outstanding follow-up support.
- Guide customers through various insurance options utilizing a personalized, needs-based approach.
- Generate leads, coordinate appointments, identify customer needs, and suggest suitable products and services.
- Excellent communication skills with the ability to express ideas clearly in writing and conversation.
- Detail-oriented and proactive in identifying and solving issues.
- Tech-savvy with a willingness to adapt to new systems and tools.
- Ability to work effectively in a collaborative, team-focused environment.
- Bilingual in Haitian Creole is preferred but not mandatory.
- Must be either licensed in insurance or willing to fulfill licensing requirements.
As part of our agency, you will have numerous opportunities for professional development and advancement, enabling you to grow your career in a supportive environment. We also offer reimbursement for licensing costs to ensure you succeed in your role.
Company Culture And Values
Join a locally managed team that prioritizes building meaningful customer relationships and delivering personalized service. Our collaborative work environment is designed for motivated individuals looking to make a difference.
Compensation And Benefits
- Competitive Compensation: Hourly pay augmented with commission and bonus opportunities.
- Comprehensive Benefits: Health coverage, 401(k), and paid time off including vacation and sick leave.
- Flexibility: Enjoy a fully remote work setup with adaptable working hours.
Employment Type: Full-Time
