Remote Local Success Coach (Part-Time Sales & Customer Service)

Job Overview

We are excited to announce an opening for the position of Local Success Coach (Part-Time, Remote). This role presents a unique and fulfilling opportunity for individuals who are dedicated to fostering cultural exchange and supporting families and international Au Pairs.

Key Responsibilities

• Cultivate and maintain robust relationships with families and Au Pairs in your local area.
• Guide families through the Au Pair matching process and ensure they understand program policies and expectations.
• Conduct in-home interviews to prepare families for welcoming an Au Pair.
• Facilitate in-home orientations for newly arrived Au Pairs, ensuring a smooth transition.
• Maintain ongoing communication with both families and Au Pairs through phone calls and in-person meetings.
• Organize local cultural events that promote engagement and connection among Au Pairs.
• Collaborate effectively with headquarters staff to deliver exceptional support to families and Au Pairs.
• Address conflicts and concerns professionally, providing conflict resolution.
• Implement marketing strategies to encourage program growth within your community.
  
  

Required Skills

• Exceptional communication and interpersonal abilities.
• Strong motivation, enthusiasm, and professionalism.
• Meticulous attention to detail.
• Access to a personal computer or laptop, reliable internet, and transportation.
• A genuine passion for cultural exchange and child development.
  
  

Qualifications

• Required Skills & Attributes:
• Strong communication and interpersonal skills.
• High level of motivation, enthusiasm, and professionalism.
• Excellent attention to detail.
• Access to a home computer/laptop, internet, and reliable transportation.
• Passion for cultural exchange and child development.
• Preferred Qualifications:
• Background in counseling, conflict resolution, or mediation.
• Interest in marketing and expanding local outreach.
• Availability of a tablet for in-home visits and orientations.
  

Career Growth Opportunities

We provide thorough training to equip you for success in this role, including:

• Phase 1: A comprehensive two-month onboarding program that familiarizes you with the program’s regulations (approximately 4 hours per week, paid).
• Phase 2: An advanced training program after six months that focuses on family support strategies (approximately 3.5 hours per week, paid).
  
  

Company Culture And Values

Join a well-established international cultural exchange program that has been connecting host families and Au Pairs for over 30 years. Our commitment to fostering global understanding and cultural exchange is at the core of our mission.

Compensation And Benefits

• This part-time position requires approximately 1.4 hours of engagement per week, with potential for growth.
• Operate as an independent contractor (1099) with a performance-based pay structure.
• Estimated annual compensation for supporting three families is up to \(4,500, with potential earnings nearing \)9,300 for a cluster of eleven families, translating to an hourly rate of about $60 per deliverable.
  
  

If this opportunity resonates with your interests and expertise, we encourage you to apply by submitting your cover letter and resume.

Employment Type: Part-Time