Remote Team Member - Customer Service Representative - State Farm Agent

Job Overview

Join a thriving team as a Customer Service Representative with a State Farm Agent, where your passion for assisting others meets your expertise in insurance. This remote position is ideal for individuals with prior insurance experience who are eager to make a significant impact in clients’ lives while enjoying a flexible work environment.

Key Responsibilities

• Cultivate and maintain strong relationships with clients, ensuring prompt follow-up and high levels of customer satisfaction.
• Utilize a consultative approach to effectively educate clients on diverse insurance options tailored to their unique needs.
• Generate leads, coordinate appointments, and evaluate customer requirements to provide customized solutions.
• Collaborate with team members to guarantee clients receive exceptional service and support.
  
  

Required Skills

• Strong enthusiasm for marketing insurance products that address client needs.
• Outstanding communication abilities, both written and verbal, complemented by active listening skills.
• A people-oriented mindset focused on delivering exceptional customer service.
• Detail-oriented with a proactive inclination for problem-solving.
• Quick adaptability to new computer systems and tools.
• Enjoyment of teamwork and collaboration in a supportive environment.
  
  

Qualifications

• Previous experience in the insurance sector is mandatory.
• Proven track record in customer service roles is preferred.
  
  

Career Growth Opportunities

This position offers remarkable potential for career progression, with opportunities to advance within the company. After completing one year of employment, you may opt for a 4-day workweek, promoting a healthy work-life balance.

Compensation And Benefits

• Competitive hourly wage, complemented by commission and performance-based incentives.
• Group life insurance coverage.
• Paid time off, including vacation and personal/sick days.
• Flexible work hours to help balance personal and professional commitments.
• Opportunities for professional advancement and skill development.
  
  

If you are enthusiastic about growing your career while helping clients safeguard what matters most, we invite you to apply! Our team is eager to review your application and discuss the next steps. Note: This position is with an independent agent, not directly with the insurance company. Completion of relevant licensing and training is required.

Employment Type: Full-Time