What are the responsibilities and job description for the Retail Customer Support Specialist position at Get It - Marketing?
Customer Service Representative (Full-Time | Retail Environment | Long Island, NY)
Are you passionate about providing exceptional customer experiences and excel in face-to-face interactions? We are seeking a motivated Customer Service Representative to become part of our vibrant and fast-paced team in Long Island. This full-time, in-person position is ideal for individuals who thrive in direct communication, enjoy engaging with customers, and are dedicated to fostering a positive service atmosphere.
Job Overview
As a Customer Service Representative, you will serve as the initial point of contact for our customers, ensuring they receive outstanding service while representing our clients’ brands with professionalism and enthusiasm. Your relationship-building skills and ability to provide insightful information will be crucial in maintaining customer satisfaction and loyalty.
Key Responsibilities
We are committed to fostering a supportive and collaborative team environment that emphasizes professional growth and development. Our organization provides ample opportunities for advancement, encouraging you to enhance your leadership capabilities through ongoing training and mentorship programs.
Company Culture and Values
We pride ourselves on cultivating a positive and inclusive workplace culture where every team member is valued. Our collaborative environment fosters teamwork and continuous learning, ensuring that each day presents new challenges and opportunities to succeed.
If you are eager to elevate your customer service skills in a thrilling retail environment, we invite you to apply and join our team!
Employment Type: Full-Time
Are you passionate about providing exceptional customer experiences and excel in face-to-face interactions? We are seeking a motivated Customer Service Representative to become part of our vibrant and fast-paced team in Long Island. This full-time, in-person position is ideal for individuals who thrive in direct communication, enjoy engaging with customers, and are dedicated to fostering a positive service atmosphere.
Job Overview
As a Customer Service Representative, you will serve as the initial point of contact for our customers, ensuring they receive outstanding service while representing our clients’ brands with professionalism and enthusiasm. Your relationship-building skills and ability to provide insightful information will be crucial in maintaining customer satisfaction and loyalty.
Key Responsibilities
- Directly engage with customers to present and explain various brands, products, and promotional offers.
- Deliver exemplary service by establishing rapport, addressing inquiries, and ensuring a positive customer experience.
- Collaborate with team members to set performance goals and implement strategies to achieve success.
- Participate in regular team meetings to review performance metrics and receive constructive coaching.
- Pursue continuous development of sales, branding, and leadership skills through training and mentorship.
- Take part in promotional events and marketing initiatives to boost brand visibility.
- Efficiently address customer inquiries and resolve concerns while upholding a high standard of professionalism.
- Provide feedback to management regarding customer experiences and suggest potential areas for improvement.
- Proven customer service experience, preferably in a retail setting, with a strong dedication to helping others.
- Excellent verbal and interpersonal communication skills for effective in-person interactions.
- Familiarity with sales and promotional strategies; experience in brand promotion is advantageous.
- Team-oriented mindset with the capability to contribute towards individual and collective objectives.
- Commitment to ongoing learning and professional development through continuous training opportunities.
- Integrity and reliability in representing brands with honesty and accountability.
- Ability to flourish in a fast-paced environment while managing multiple tasks effectively.
- Strong emphasis on delivering outstanding customer experiences in every engagement.
We are committed to fostering a supportive and collaborative team environment that emphasizes professional growth and development. Our organization provides ample opportunities for advancement, encouraging you to enhance your leadership capabilities through ongoing training and mentorship programs.
Company Culture and Values
We pride ourselves on cultivating a positive and inclusive workplace culture where every team member is valued. Our collaborative environment fosters teamwork and continuous learning, ensuring that each day presents new challenges and opportunities to succeed.
If you are eager to elevate your customer service skills in a thrilling retail environment, we invite you to apply and join our team!
Employment Type: Full-Time
