What are the responsibilities and job description for the Specialist Sales Support position at Get It - Marketing?
Sales Support Specialist
Are you seeking a long-term career with a reputable organization that prioritizes professional growth and development? We invite you to consider the role of Sales Support Specialist on our dynamic team, where you will significantly contribute to an outstanding customer experience.
Job Overview
In the position of Sales Support Specialist, you will serve as the initial point of contact for customer inquiries, playing a vital role in cultivating and sustaining robust relationships with both new and established clients. Your responsibilities will encompass managing orders, addressing issues, and collaborating with various internal departments to ensure customer requirements are fulfilled effectively.
Key Responsibilities
Our company emphasizes the importance of career growth, offering promotion opportunities from within and fostering professional development. We pride ourselves on a supportive and collaborative team atmosphere, providing a strong foundation for your success.
Compensation And Benefits
As a full-time employee, you will enjoy a comprehensive benefits package that includes health insurance and retirement plans, along with a competitive salary commensurate with your experience. If you are ready to embark on an exciting career path within the electronics and telecommunications industry, we encourage you to apply today!
Employment Type: Full-Time
Are you seeking a long-term career with a reputable organization that prioritizes professional growth and development? We invite you to consider the role of Sales Support Specialist on our dynamic team, where you will significantly contribute to an outstanding customer experience.
Job Overview
In the position of Sales Support Specialist, you will serve as the initial point of contact for customer inquiries, playing a vital role in cultivating and sustaining robust relationships with both new and established clients. Your responsibilities will encompass managing orders, addressing issues, and collaborating with various internal departments to ensure customer requirements are fulfilled effectively.
Key Responsibilities
- Customer Support: Address customer inquiries received through phone and email, delivering precise information and exemplary service.
- Order Management: Process and update sales and purchase orders while ensuring meticulous data entry into internal systems.
- Issue Resolution: Investigate and troubleshoot customer concerns, escalating complex issues to the appropriate team as needed.
- Collaboration: Partner closely with internal teams to ensure customer expectations are consistently met.
- Account Management: Keep customer records current, assist with meeting scheduling, and engage in quarterly business reviews.
- Documentation: Maintain comprehensive and accurate records of customer interactions in company databases.
- Performance Goals: Regularly achieve or surpass key performance indicators.
- Additional Support: Provide assistance with other tasks as required to bolster the sales and customer service teams.
- Outstanding communication skills.
- Proactive approach and strong problem-solving abilities.
- Capacity to manage multiple tasks effectively.
- Keen attention to detail.
- Experience in a sales support or customer service role is preferred.
- Strong organizational capabilities and the ability to thrive in a fast-paced environment.
- Proficiency in Microsoft Office Suite and CRM software.
Our company emphasizes the importance of career growth, offering promotion opportunities from within and fostering professional development. We pride ourselves on a supportive and collaborative team atmosphere, providing a strong foundation for your success.
Compensation And Benefits
As a full-time employee, you will enjoy a comprehensive benefits package that includes health insurance and retirement plans, along with a competitive salary commensurate with your experience. If you are ready to embark on an exciting career path within the electronics and telecommunications industry, we encourage you to apply today!
Employment Type: Full-Time
