What are the responsibilities and job description for the Remote APD Express Claims Representative | WFH position at Get It - Professional Services?
Job Overview
We are seeking an Auto Physical Damage (APD) Express Claim Representative to join our dynamic team. This remote position is ideal for individuals who excel in problem-solving and possess a genuine passion for assisting others. As a key player in our organization, you will investigate, assess, negotiate, and resolve auto physical damage claims, ensuring our clients receive timely and equitable support during challenging circumstances.
Key Responsibilities
We believe in fostering talent and providing avenues for professional development. Join our supportive team that encourages skill enhancement and career advancement.
Company Culture And Values
Our organization prioritizes collaboration, communication, and a positive work environment. We are committed to helping our customers navigate through their claims processes and uphold our values of integrity and support.
Compensation And Benefits
This role offers competitive hourly compensation along with a hybrid work arrangement. Additional benefits include opportunities for continued education and professional growth. If you are a driven individual with a commitment to customer service, we invite you to apply and become an integral part of our team!
Employment Type: Full-Time
We are seeking an Auto Physical Damage (APD) Express Claim Representative to join our dynamic team. This remote position is ideal for individuals who excel in problem-solving and possess a genuine passion for assisting others. As a key player in our organization, you will investigate, assess, negotiate, and resolve auto physical damage claims, ensuring our clients receive timely and equitable support during challenging circumstances.
Key Responsibilities
- Manage a portfolio of auto physical damage claims from initiation to resolution.
- Ensure strict adherence to all relevant state and federal regulations, along with company policies and practices.
- Facilitate effective communication with agents, claimants, and policyholders to maintain a positive experience for all parties involved.
- Evaluate and apply coverage determinations while conducting thorough investigations into claims.
- Assess vehicle damage utilizing appropriate tools and collaborate with body shops and appraisers.
- Identify opportunities for cost savings through salvage and subrogation efforts.
- Maintain comprehensive documentation of all claims and establish adequate case reserves.
- Proactively recognize potential fraud indicators and collaborate with the Special Investigations Unit as necessary.
- Uphold and renew necessary state adjuster licenses and engage in ongoing professional development activities.
- Proven experience in customer service, demonstrating an ability to connect effectively with clients.
- Strong verbal and written communication skills to articulate complex information clearly.
- Proficient in computer applications and possess solid keyboarding skills.
- Exceptional organizational and time management abilities to handle multiple tasks efficiently.
- A high school diploma or GED is required.
- Previous experience in a customer-focused role is essential.
We believe in fostering talent and providing avenues for professional development. Join our supportive team that encourages skill enhancement and career advancement.
Company Culture And Values
Our organization prioritizes collaboration, communication, and a positive work environment. We are committed to helping our customers navigate through their claims processes and uphold our values of integrity and support.
Compensation And Benefits
This role offers competitive hourly compensation along with a hybrid work arrangement. Additional benefits include opportunities for continued education and professional growth. If you are a driven individual with a commitment to customer service, we invite you to apply and become an integral part of our team!
Employment Type: Full-Time
