What are the responsibilities and job description for the Remote ServiceNow Developer | WFH position at Get It - Professional Services?
Job Overview
Join our innovative and collaborative team as a ServiceNow Developer, where your experience and skills will contribute to enhancing our ServiceNow platform. The ideal candidate will bring a robust background in the design, development, and implementation of ServiceNow applications and solutions, ensuring alignment with business objectives while providing ongoing support and maintenance.
Key Responsibilities
Join our innovative and collaborative team as a ServiceNow Developer, where your experience and skills will contribute to enhancing our ServiceNow platform. The ideal candidate will bring a robust background in the design, development, and implementation of ServiceNow applications and solutions, ensuring alignment with business objectives while providing ongoing support and maintenance.
Key Responsibilities
- Design and develop ServiceNow applications and modules, focusing on form design, workflow creation, and custom scripting to enhance functionality.
- Configure ServiceNow modules and applications such as incident management, change management, and problem management to reflect the specific requirements of our business.
- Build and maintain integrations between ServiceNow and other platforms using web services, APIs, or relevant integration tools to optimize workflows.
- Troubleshoot and resolve issues associated with the ServiceNow platform, including debugging and addressing scripts, workflows, and integrations to ensure seamless operation.
- Document technical details regarding ServiceNow configurations, customizations, and integrations to maintain accurate records for future reference.
- Collaborate effectively with business analysts, project managers, and end-users to gather requirements and deliver solutions that meet their needs.
- Implement best practices for ServiceNow development and administration, adhering to coding standards, testing protocols, and change management procedures.
- Participate in system upgrades and maintenance activities, ensuring smooth transitions with minimal disruption to daily operations.
- Minimum of 3 years of practical experience in ServiceNow development and administration.
- Familiarity with web applications, networks, protocols, and email services (SMTP, POP3).
- Comprehensive understanding of ITIL v3 methodologies, particularly in incident, change, and problem management.
- Knowledge of enterprise IT architecture and infrastructure.
- Experience with relational databases and their integration with ServiceNow.
- Proficient in web technologies including XML, HTML, JavaScript, AJAX, CSS, and HTTP.
- Strong organizational skills with at least 5 years dedicated to time management and documentation.
- Ability to translate intricate end-user requirements into functional code.
- Positive attitude with a commitment to ongoing learning and improvement.
- Strong dedication to delivering quality service consistently.
- Ability to work autonomously as well as collaboratively in a team environment.
- Experience with LDAP directories such as Active Directory, eDirectory, and OpenLDAP.
- Excellent written and verbal communication skills, with a minimum of 5 years of experience in effective communication.
- Bachelor’s degree in Computer Science, Information Technology, or a related discipline preferred.
- At least 3 years of relevant experience in ServiceNow development and administration.
