Demo

AgTech-Leasing Client Service Representative - Remote | WFH

Get It - Real Estate
Mankato, MN Remote Full Time
POSTED ON 2/8/2025
AVAILABLE BEFORE 3/9/2025
Client Service Representative - AgTech Leasing (Remote/Hybrid)

Join a Purpose-Driven Team

We are a member-owned cooperative committed to delivering financial services that bolster agriculture and rural communities across Illinois, Minnesota, and Wisconsin. Our diverse team collaborates to create a positive impact, and we warmly invite you to become part of our professional culture that prioritizes meaningful work, continuous learning, and a flexible work environment. Enjoy a comprehensive benefits package that supports your personal and professional well-being.

Position Overview

In this role, you will have the opportunity to work in a hybrid capacity, enabling you to work up to 50% remotely while being based out of our offices in Mankato, Lakeville, and Rochester, MN.

Key Responsibilities

  • Build and nurture strong relationships with both internal and external clients, serving as a vital liaison for the organization.
  • Deliver exemplary service to ensure an outstanding client experience reflective of our mission and values.
  • Educate clients and team members on relevant policies, processes, and service offerings.
  • Proactively identify and mitigate potential fraud risks.
  • Collaborate with various teams to fulfill client and organizational requirements.
  • Manage documentation for transactions, ensuring adherence to compliance standards.
  • Evaluate and determine the necessary documentation for securing lien positions on transactions.
  • Initiate loan bookings and maintain accuracy within system records.
  • Process transactions related to client accounts, including electronic payments and reconciliations.
  • Ensure the timely preparation and delivery of legal documents to clients.
  • Assist financial officers in identifying suitable products and services for clients.
  • Provide support to the sales team through follow-ups on accounts that are past due.
  • Offer miscellaneous office support as required, including managing office supplies and incoming/outgoing mail.
  • Act as a point of contact for building maintenance and cleaning issues while staying informed on process changes and organizational updates.

Required Skills

  • High school diploma or GED; secondary education is preferred.
  • 0-5 years of client service experience, ideally within a financial institution.
  • General knowledge of farming operations and agriculture is advantageous.
  • Familiarity with basic accounting principles and procedures.
  • Strong attention to detail and accuracy.
  • Excellent client service orientation and mathematical proficiency.
  • Effective problem-solving and organizational skills.
  • Strong verbal and written communication abilities.
  • Proficiency in MS Office applications and other relevant systems.
  • Adaptability to changing priorities and the ability to multitask in a dynamic environment.
  • Capability to work both independently and in collaboration with team members.

Career Growth Opportunities

We are dedicated to your professional development through various learning and development programs. Our mentorship initiatives and participation in cross-functional committees offer valuable opportunities for networking and career advancement.

Company Culture And Values

Our culture is built on collaboration, diversity, and meaningful impact. We foster a supportive environment where every team member can thrive and contribute to our mission of serving agricultural and rural communities.

Compensation And Benefits

The base pay range for this position is \(41,300—\)58,700 USD. The specific title and base pay offered will be determined by various factors including training, experience, and business needs. This role also qualifies for variable compensation and additional benefits.

We are an equal opportunity employer and welcome applications from all qualified candidates without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Candidates must be authorized to work for any employer in the United States. We cannot provide sponsorship for employment visas.

Employment Type: Full-Time

Salary : $41,300 - $58,700

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