Consultant/Freelance IT Support Technician

Job Title: IT Support Technician - Consultant/Freelance

Job Overview

We are currently looking for seasoned freelance IT Support Technicians to deliver on-demand and ad-hoc IT assistance in the Los Angeles area. This role provides a unique opportunity to collaborate with a diverse clientele while resolving a variety of technical issues through both remote and on-site support.

Key Responsibilities

• Install and configure workstations to meet client specifications.
• Deliver end-user support to executives and key personnel, addressing both hardware and software needs, including security measures like password management.
• Manage data file transfers, restorations, and assist with migrations from Windows 7 to Windows 10 utilizing tools such as Azure, SCCM, and PXE boot.
• Conduct basic networking tasks, encompassing rack/stack/patch duties and remote hands support.
• Operate within Active Directory (AD), managing domains and group policies as needed.
• Provide configurations and support for email systems, audio/video conferencing, and VoIP devices.
• Facilitate timely and efficient executive-level technical support.
• Address technical issues related to commonly used applications and devices, including MFD network printers and Office365 applications.
  
  

Required Skills

• Minimum of 5 years' experience in providing support within an enterprise IT environment, with proficiency in Windows and some Apple/Mac hardware.
• Demonstrated experience with Microsoft Office365, SharePoint Online, and Exchange Online.
• Solid understanding of Azure, Intune, and various cloud services.
• Familiarity with operating systems, including Windows Server, Mac OS X (Server/Workgroup Manager), iOS, and Windows 7 through 10.
• Experience in printer setup and management, particularly with Xerox, Canon, and HP models.
• Strong verbal and written communication abilities.
• Capacity to work autonomously and collaboratively within a team framework.
• Physical capability to lift objects weighing up to 50 lbs.
  
  

Qualifications

• A minimum of 5 years’ relevant IT support experience is required.
• Experience with enterprise solutions and end-user support is essential.
• Relevant IT certifications are advantageous but not mandatory.
  
  

Career Growth Opportunities

Joining our team offers the chance to engage with a wide range of technologies and clients, enhancing your professional skills and paving the way for future career advancement in the IT support sector.

Company Culture And Values

Our organization prides itself on fostering a flexible, collaborative environment where IT professionals can excel and adapt to the ever-changing demands of our clients.

Networking And Professional Opportunities

This position not only allows you to provide critical support but also facilitates invaluable networking opportunities with industry leaders and fellow professionals in a thriving tech community.

Compensation And Benefits

• Flexible work schedule tailored to your availability.
• Competitive pay structure with a minimum compensation guarantee of 2 hours for each assignment.
• Reimbursement for job-related expenses.
  
  

We invite you to apply and join our dedicated team of IT support professionals!

Employment Type: Contractor