Denison Personal Banker

Job Overview

Join a dynamic team as an Associate Personal Banker in our esteemed National Branch Network, part of the Consumer, Small & Business Banking division. We are committed to fostering an environment that champions both personal and professional development, ensuring you thrive in your career journey.

Key Responsibilities

• Deliver outstanding customer service by cultivating meaningful relationships and proactively suggesting products, services, and innovative digital solutions to help customers achieve their financial aspirations.
• Assist clients with account openings, service requests, and credit applications, ensuring a professional and supportive customer experience.
• Collaborate closely with team members and management to navigate policies and procedures while employing sound judgment.
• Continuously enhance your knowledge of financial products and services to guide customers toward the best solutions for their needs.
• Build and maintain strong relationships with customers, addressing their concerns and ensuring their satisfaction.
• Refer customers to specialized bankers or partners for more intricate financial needs, as required.
• Adhere to the S.A.F.E. Mortgage Licensing Act of 2008 and associated regulations as this is a SAFE position.
  
  

Required Skills

• A customer-focused approach with the capability to handle complex transactions across various systems.
• Proficiency in outreach and proactive communication via phone or email to engage with customers.
• A strong passion for educating clients about technology, particularly mobile banking options.
• Excellent teamwork skills, allowing for effective collaboration with colleagues to meet customer needs.
• An innate ability to cultivate and sustain long-lasting customer relationships.
• Exceptional attention to detail while following established policies and regulations.
• Capability to identify potential risks, such as fraud, and take suitable actions to protect both customers and the organization.
• A commitment to professionalism and integrity in interactions with customers and team members.
  
  

Qualifications

• Minimum of 6 months of experience in customer interaction through employment, training, military service, or education.
• Previous experience in fostering strong customer relationships is preferred.
• Military background, especially in personnel management, benefits, or operations, is a plus.
  
  

Career Growth Opportunities

We value contributions to the community and provide a pathway for career advancement and personal development within our organization.

Company Culture And Values

Join an inclusive and community-focused environment where diversity, equity, and inclusion are integral to our workplace. We celebrate individuality and prioritize personal and professional growth.

Compensation And Benefits

• Competitive salary and comprehensive benefits package.
• Programs supporting work-life balance and well-being.
• Recognition for your contributions to the community.
  
  

Why You’ll Love It Here

Be part of a team that values your individuality, recognizes your contributions, and empowers your professional journey.

Employment Type: Full-Time