Mortgage Loan Officer - Entry Level

Job Title: Entry Level Mortgage Loan Officer

Location: Onsite in Tustin, CA

Job Overview

We invite you to join our esteemed organization as an Entry Level Mortgage Loan Officer, a pivotal role designed for aspiring professionals eager to launch their careers in the mortgage sector. As a part of our dedicated training program, you will collaborate closely with our Inside Loan Agent Division, providing critical support to licensed Purchase Loan Officers. Your primary responsibilities will include engaging with prospective customers seeking pre-approval for home mortgage loans, ensuring they receive attentive and customized assistance throughout their journey.

Key Responsibilities

• Collaborate with licensed Purchase Loan Officers to gather essential documentation and information required for the loan pre-approval process.
• Establish meaningful connections with customers through phone calls and emails, offering guidance and support.
• Educate prospective clients and Purchase Loan Officers on subsequent steps to secure a pre-approval.
• Proactively follow up with both Loan Officers and clients to address any outstanding items needed for completion.
• Set clear expectations for customers and Loan Officers to enhance their overall experience and satisfaction.
• Accurately input and manage customer information within our database system.
• Organize customer files according to their readiness and qualifications for the pre-approval process.
• Reach out to previous clients who have been pre-approved to offer ongoing assistance.
• Assist clients in navigating the eConsent and eSigning processes.
• Help customers review their credit reports to assess loan qualification and suggest credit enhancement strategies if needed.
  
  

Required Skills

• Excellent verbal and written communication skills, enabling effective customer engagement.
• Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
• A proactive and enthusiastic attitude with a desire to learn and grow in the mortgage industry.
• Previous experience in customer service, call centers, or sales roles is preferred.
• Familiarity with the mortgage loan or refinancing processes is advantageous.
  
  

Qualifications

• A minimum of 2 years of experience in office or customer service roles is preferred.
• At least 1 year of experience in the mortgage or real estate sector is considered a plus.
• High School Diploma or equivalent is mandatory; some college education is preferred.
• Candidates must have successfully completed the NMLS Safe Exam prior to commencement.
  
  

Career Growth Opportunities

This position serves as a gateway to professional advancement within the mortgage industry. We are committed to fostering the development of our team members through comprehensive training and mentorship programs, ensuring you are well-equipped to achieve your career aspirations.

Company Culture And Values

Our organization prides itself on maintaining a collaborative and supportive work environment that champions personal and professional growth. We strive to cultivate a culture where every team member feels valued and empowered to contribute meaningfully.

Compensation And Benefits

• Pay: Up to $20.00 per hour
• Benefits include:
• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
  

Application Process

If you are ready to embark on a rewarding career journey and meet the qualification criteria, we encourage you to apply today! We look forward to welcoming an enthusiastic individual to our team, eager to make a significant impact in the mortgage industry.

Employment Type: Full-Time