Demo

Remote Customer Service Representative | WFH

Get It - Real Estate
Cincinnati, OH Remote Full Time
POSTED ON 2/22/2025
AVAILABLE BEFORE 3/22/2025
Job Overview

We are thrilled to present an exceptional opportunity for dedicated individuals with a passion for customer service to join our team in a remote capacity. As a Customer Service Representative, you will be an integral part of a vibrant and collaborative work environment that values your contributions and encourages your professional growth. This role offers the flexibility to work from home, with a commitment of 35-40 hours per week dedicated to both inbound and outbound customer interactions.

Key Responsibilities

  • Deliver outstanding customer service by effectively managing inbound and outbound calls with professionalism and positivity.
  • Handle a significant volume of calls while ensuring quality service and a welcoming demeanor.
  • Resolve customer inquiries and concerns promptly, guaranteeing complete satisfaction.
  • Maintain accurate documentation of all customer interactions in our system.
  • Work collaboratively with fellow team members and leadership to enhance customer service processes.

Required Skills

  • Previous experience in customer service is preferred but not mandatory.
  • Exceptional verbal and written communication skills.
  • Ability to multitask and excel in a dynamic, fast-paced environment.
  • Strong problem-solving skills with keen attention to detail.
  • Proficiency in using customer service software and the Microsoft Office Suite.

Qualifications

  • A high school diploma or equivalent is required.
  • Previous experience in a customer service role is advantageous.

Career Growth Opportunities

This position offers significant potential for career advancement. We are dedicated to promoting from within and actively provide leadership opportunities for team members eager to further their careers.

Company Culture And Values

Our organization is committed to fostering a supportive and engaging work atmosphere that emphasizes teamwork and individual development. We celebrate the unique contributions of every team member and strive to create an enjoyable workplace for all.

Compensation And Benefits

  • Comprehensive on-the-job training to ensure your success in this role.
  • Flexible work-from-home arrangements to suit your lifestyle.
  • Shift flexibility to accommodate your schedule.

Work Hours

Monday to Friday, 7 AM - 3 PM (EST), with four weekend shifts per month (Saturday/Sunday).

If you are passionate about providing exceptional customer service and aspire to thrive in a team-oriented and supportive environment, we encourage you to apply today. Join us and advance your career with a company that prioritizes your growth and success.

Employment Type: Full-Time

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