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Remote Personal Lines Auto Claims Representative

Get It - Real Estate
Boston, MA Remote Full Time
POSTED ON 4/14/2025
AVAILABLE BEFORE 5/14/2025
Job Overview

Join our dynamic Personal Lines Auto team as a Claims Representative, where you will play an essential role in assisting customers in navigating the insurance claims process. This remote position offers a unique opportunity to advance your career in a financially stable organization renowned for its commitment to customer service.

Key Responsibilities

  • Investigate, assess, and resolve both first- and third-party personal auto property damage claims.
  • Maintain clear and effective communication with insured parties, claimants, legal representatives, and other stakeholders through various channels including phone, email, and text.
  • Determine liability while applying the principles of comparative negligence accurately.
  • Manage your claims workload efficiently employing claims management and imaging systems.
  • Ensure that claims are processed in compliance with all regulatory and statutory requirements.
  • Oversee payment processing for auto repairs and manage total loss claims.
  • Adhere strictly to personal lines policies, including coverage details and exclusions.

Required Skills

  • Exceptional written and verbal communication capabilities.
  • Proficiency in engaging effectively through multiple communication platforms (phone, text, email, etc.).
  • Strong organizational skills with the ability to prioritize tasks efficiently to meet deadlines.
  • Familiarity with claims management and imaging systems.

Qualifications

  • 0-2 years of experience in handling auto claims.
  • Bachelor’s degree or equivalent experience is required.

Career Growth Opportunities

This position is ideal for individuals looking to kickstart their claims careers, with ample opportunities for professional growth and skill enhancement.

Company Culture And Values

Become a part of a collaborative and supportive work environment that values innovation, professional development, and employee well-being. Our newly renovated office in Boston is not just a workspace, but a hub of creativity and productivity, featuring inspiring architecture and modern amenities.

Compensation And Benefits

  • Competitive salary range between \(47,000 - \)50,000 annually.
  • Enjoy a generous benefits package that includes 4 weeks of accrued paid time off plus 9 paid holidays.
  • Hybrid work model (4 days in the office, 1 day remote) promotes work-life balance.
  • Access to an onsite fitness center and reimbursement for gym memberships.
  • Comprehensive health insurance options (medical, dental, vision).
  • Tuition reimbursement and matching gift opportunities.
  • Annual employer contribution to 401(k) plan (up to 7.5% of your base salary) and various paid family leave options.

Employment Type: Full-Time

Salary : $47,000 - $50,000

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