Demo

Remote Teller | WFH - Financial Services

Get It - Real Estate
Augusta, GA Remote Full Time
POSTED ON 1/31/2025
AVAILABLE BEFORE 3/1/2025
Job Overview

Join our dynamic team as a Remote Teller where your passion for assisting individuals in achieving their financial aspirations will be put to great use. This is an outstanding opportunity to embark on a fulfilling career in finance, making a meaningful impact in the lives of our members.

Company Culture And Values

As a member-centric financial institution, we are dedicated to empowering our members to “Do Better” financially. We pride ourselves on providing equitable access to competitive rates and rewards, while equipping our employees with the essential resources and tools they need to excel. Our supportive, team-oriented environment fosters personal and professional growth, allowing you to thrive in your career.

Key Responsibilities

  • Serve as the primary point of contact for current and prospective members, offering assistance both in person and via phone.
  • Assess member needs and recommend suitable financial products and services.
  • Identify and cultivate sales opportunities through open-ended inquiries tailored to member needs.
  • Build and maintain strong relationships with members to uncover potential for additional services.
  • Educate members on the usage of our online and mobile banking platforms.
  • Resolve member concerns efficiently and effectively.
  • Prepare loan documentation for review and disbursement.
  • Stay current on operations, security protocols, and pertinent regulations.
  • Conduct quality assurance checks on financial documents.
  • Process transactions accurately and efficiently, managing and balancing your cash drawer daily.
  • Assist with daily branch operations, including balancing and closing procedures.
  • Contribute to training and mentoring new team members.
  • Provide notary services if certified, adhering to all state laws and regulations.

Required Skills

  • Exceptional customer service abilities with a knack for building positive relationships.
  • Comprehensive knowledge of financial products and services.
  • Proficient in online and mobile banking applications.
  • Strong communication skills, with bilingual (Spanish) capabilities preferred.

Qualifications

  • High School Diploma or GED equivalent.
  • At least one year of demonstrated outstanding customer service experience; previous teller experience is advantageous.
  • Notary Public certification is a plus.

Career Growth Opportunities

Our Teller position offers various pathways for professional development, including opportunities to train and mentor fellow team members, which can accelerate your career growth within the finance industry.

Compensation And Benefits

We offer our employees an attractive benefits package, which includes comprehensive medical, dental, and vision plan options, generous paid time off, a 401(k) plan with employer matching, and access to on-site fitness facilities at select locations.

Join Our Team!

If you are a friendly, motivated individual with a dedication to helping others succeed financially, we invite you to apply and become part of our committed team!

Employment Type: Full-Time

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