What are the responsibilities and job description for the Specialist Loan Sales position at Get It - Real Estate?
Job Overview
As a Loan Sales Specialist, you will play a pivotal role in delivering exceptional financing solutions to customers during significant life events. Your ability to understand client needs and provide friendly, efficient service will directly impact your success in a competitive environment. Our organization is dedicated to fostering a supportive workplace that prioritizes your professional development and career advancement.
Key Responsibilities
We provide clear pathways for career advancement into leadership positions such as Branch Manager or District Manager, supported by comprehensive training programs designed to facilitate your professional growth.
Company Culture And Values
We pride ourselves on a team-oriented culture that emphasizes empathy, encouragement, and a commitment to customer satisfaction. Our environment is tailored to help you exceed customer expectations while pursuing your personal and team goals.
Compensation And Benefits
As a Loan Sales Specialist, you will play a pivotal role in delivering exceptional financing solutions to customers during significant life events. Your ability to understand client needs and provide friendly, efficient service will directly impact your success in a competitive environment. Our organization is dedicated to fostering a supportive workplace that prioritizes your professional development and career advancement.
Key Responsibilities
- Adapt to the evolving demands of the role while ensuring swift and effective service delivery to customers.
- Surpass customer expectations by providing ease, empathy, and encouragement, contributing to both personal and team objectives.
- Forge and sustain relationships with customers throughout the loan process, offering tailored solutions based on individual needs.
- Oversee the complete loan life cycle, including collection activities, in compliance with all applicable laws and regulations.
- Communicate effectively with customers and various departments through multiple channels such as phone, email, and chat.
- Exhibit a strong passion for success with a goal-oriented mindset that drives results.
- Educate customers about optional insurance products and ensure they comprehend the terms of their loans and available options.
- Excellent communication skills across diverse channels (phone, email, chat).
- Proficient in managing the complete loan life cycle, including collections.
- A goal-oriented approach with a strong desire to achieve success.
- Effective relationship-building skills with customers.
- Ability to articulate the benefits of optional insurance products and loan terms to customers.
- High School Diploma or GED required.
We provide clear pathways for career advancement into leadership positions such as Branch Manager or District Manager, supported by comprehensive training programs designed to facilitate your professional growth.
Company Culture And Values
We pride ourselves on a team-oriented culture that emphasizes empathy, encouragement, and a commitment to customer satisfaction. Our environment is tailored to help you exceed customer expectations while pursuing your personal and team goals.
Compensation And Benefits
- Competitive salary with an incentive structure.
- Comprehensive health and wellness options, including medical, dental, and vision insurance.
- 401(k) plan with up to 4% matching.
- Employee Stock Purchase Plan featuring a 10% discount on shares.
- Tuition reimbursement programs.
- Generous paid time off including 15 vacation days, 2 personal days, paid sick leave, 7 paid holidays, and 3 paid volunteer days per year.
