What are the responsibilities and job description for the Account Specialist Customer Relationship position at Get It - Transportation?
Job Title: Customer Relationship Account Specialist
Job Overview
Join our dynamic team as a Customer Relationship Account Specialist in Arcadia, WI, where your passion for connecting with individuals meets a fast-paced and collaborative work environment. This role presents an exceptional opportunity to either launch or advance your career in customer service, where your contributions will significantly enhance our customers’ experiences.
Key Responsibilities
This role is designed to foster professional development, equipping you with the essential skills that will propel you to your full potential within the customer service arena.
Company Culture And Values
We are committed to fostering a culture of diversity, equity, and inclusion, celebrating the unique qualities of each team member. By joining us, you will become part of a team that places a high value on every individual’s contribution.
Compensation And Benefits
Employment Type: Full-Time
Job Overview
Join our dynamic team as a Customer Relationship Account Specialist in Arcadia, WI, where your passion for connecting with individuals meets a fast-paced and collaborative work environment. This role presents an exceptional opportunity to either launch or advance your career in customer service, where your contributions will significantly enhance our customers’ experiences.
Key Responsibilities
- Deliver exceptional customer service through professional and affable interactions via phone and email.
- Collaborate seamlessly with diverse teams, including sales, supply chain, credit, transportation, and distribution, to ensure efficient order processing and delivery.
- Utilize your creativity and analytical skills to resolve customer issues promptly, ensuring a seamless experience.
- Maintain meticulous records of customer interactions to support our continuous improvement efforts.
- Strong communication abilities and a natural talent for connecting with individuals from various backgrounds.
- A warm, professional demeanor, complemented by excellent telephone etiquette.
- Attention to detail and the capacity to manage multiple tasks in a vibrant environment.
- Proficiency in Microsoft Office Suite and expertise in navigating digital tools.
- A proactive and optimistic approach, prepared to tackle challenges with confidence.
- A high school diploma or equivalent is required.
- A minimum of one year's experience in customer service or a related field.
This role is designed to foster professional development, equipping you with the essential skills that will propel you to your full potential within the customer service arena.
Company Culture And Values
We are committed to fostering a culture of diversity, equity, and inclusion, celebrating the unique qualities of each team member. By joining us, you will become part of a team that places a high value on every individual’s contribution.
Compensation And Benefits
- Comprehensive health, dental, and vision insurance, including an Employee Assistance Program.
- Generous paid time off, including holidays and your birthday.
- 401(k) plans with profit sharing and life insurance options.
- Extensive professional development opportunities to aid in your growth and success.
- Employee discounts on home furnishings, telehealth access, and wellness center utilization (location specific).
Employment Type: Full-Time
