What are the responsibilities and job description for the Remote Client Coordinator Experience | WFH position at Get It - Transportation?
Client Experience Coordinator - Remote | WFH
Job Overview
We are seeking a dedicated and customer-focused Client Experience Coordinator to join our team. This remote position is ideal for an individual who excels in communication and organization, and who thrives in a dynamic, fast-paced environment. You will play a crucial role in fostering strong relationships with our customers and ensuring their needs are met with excellence.
Key Responsibilities
We are committed to fostering your professional growth and development, providing you with opportunities to enhance your skills and advance your career within our organization.
Company Culture And Values
Our company prides itself on a collaborative and supportive work environment. We value diversity and encourage team members to develop strong relationships with customers and colleagues alike.
Compensation And Benefits
If you are enthusiastic about delivering exceptional customer service and eager to be part of a dynamic team, we invite you to apply today!
Employment Type: Full-Time
Job Overview
We are seeking a dedicated and customer-focused Client Experience Coordinator to join our team. This remote position is ideal for an individual who excels in communication and organization, and who thrives in a dynamic, fast-paced environment. You will play a crucial role in fostering strong relationships with our customers and ensuring their needs are met with excellence.
Key Responsibilities
- Act as the principal point of contact for our esteemed customers, guaranteeing a positive and smooth experience.
- Oversee customer accounts, including processing orders, tracking shipments, and resolving issues efficiently.
- Engage with customers both verbally and in writing to address inquiries and concerns promptly.
- Collaborate with internal teams to uphold customer satisfaction and address any problems that may surface.
- Drive the continuous enhancement of customer relationships and pinpoint opportunities for improved service delivery.
- 5-7 years of experience in Account Management, Client Services, Inside Sales, Logistics, or a related field.
- Advanced proficiency in Microsoft Office Suite, particularly Excel and Outlook.
- Exceptional communication and interpersonal abilities.
- Strong organizational and time management skills, with a keen focus on detail.
- Prior experience utilizing ERP platforms such as D365, SAP, or Microsoft AX.
- Demonstrated problem-solving capabilities and the skill to resolve issues effectively.
- A proactive, results-driven mindset centered on customer satisfaction.
- An Associate’s degree or equivalent experience is preferred.
We are committed to fostering your professional growth and development, providing you with opportunities to enhance your skills and advance your career within our organization.
Company Culture And Values
Our company prides itself on a collaborative and supportive work environment. We value diversity and encourage team members to develop strong relationships with customers and colleagues alike.
Compensation And Benefits
- Competitive salary and comprehensive benefits package.
- Supportive initiatives for work-life balance.
- Opportunities for professional development and career advancement.
If you are enthusiastic about delivering exceptional customer service and eager to be part of a dynamic team, we invite you to apply today!
Employment Type: Full-Time
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