What are the responsibilities and job description for the Representative Patient Services position at Get It - Transportation?
Job Title: Patient Services Representative
Job Overview
We are looking for a dedicated and compassionate Patient Services Representative to join our esteemed team in Elizabeth, NJ. In this pivotal role, you will act as a crucial liaison for our patients, ensuring they receive the highest standard of care in an efficient and supportive environment. If you are organized, possess excellent communication skills, and are committed to enhancing patient experiences, we invite you to become part of our mission.
Key Responsibilities
At our company, we are committed to fostering professional growth and continuous learning, providing you with the opportunity to advance your career in a supportive environment.
Company Culture And Values
We pride ourselves on cultivating a collaborative and inclusive workplace where every team member contributes to our shared goal of exceptional patient care. Our values reflect our commitment to diversity and excellence in service delivery.
Ready to embark on a rewarding career in healthcare? If you are a compassionate individual seeking to make a meaningful impact in patients’ lives, we encourage you to apply today!
Employment Type: Full-Time
Job Overview
We are looking for a dedicated and compassionate Patient Services Representative to join our esteemed team in Elizabeth, NJ. In this pivotal role, you will act as a crucial liaison for our patients, ensuring they receive the highest standard of care in an efficient and supportive environment. If you are organized, possess excellent communication skills, and are committed to enhancing patient experiences, we invite you to become part of our mission.
Key Responsibilities
- Manage patient interactions via phone, online, and in-person, emphasizing exceptional service delivery.
- Schedule appointments with efficiency to enhance patient experience and optimize office workflow.
- Facilitate patient check-in/check-out procedures to create positive first and last impressions.
- Handle daily operational workflows, including cancellations and recalls, with precision and timeliness.
- Verify patient insurance details and ensure proper documentation for billing purposes.
- Address patient concerns promptly, providing immediate service recovery when necessary.
- Educate patients on their rights and responsibilities related to their care.
- Collaborate effectively with healthcare providers and clinicians to manage appointment scheduling based on patient needs.
- Maintain accurate patient demographic and financial records.
- Ensure compliance with standard operating procedures to support billing and cash flow efficiencies.
- High School Diploma or GED.
- Experience in a patient-facing healthcare role or in customer service/hospitality.
- Familiarity with medical terminology and insurance referral processes.
- Strong verbal and written communication skills in English (bilingual capabilities are advantageous).
- Excellent critical thinking, problem-solving, and customer service aptitude.
- Proficiency with basic mathematical and cash management tasks.
- Ability to work independently and collaboratively in a high-pressure environment.
- Computer literacy and proficiency with Microsoft Office Suite.
- High School Diploma or GED required.
- Relevant experience in healthcare or hospitality sectors preferred.
At our company, we are committed to fostering professional growth and continuous learning, providing you with the opportunity to advance your career in a supportive environment.
Company Culture And Values
We pride ourselves on cultivating a collaborative and inclusive workplace where every team member contributes to our shared goal of exceptional patient care. Our values reflect our commitment to diversity and excellence in service delivery.
Ready to embark on a rewarding career in healthcare? If you are a compassionate individual seeking to make a meaningful impact in patients’ lives, we encourage you to apply today!
Employment Type: Full-Time
