What are the responsibilities and job description for the Shift Leader position at GetGo Café + Market?
**Job Summary:** As a GetGo Café Market Night Shift Leader, you will exceed customer and team member needs and expectations by providing safe, efficient, accurate, and pleasant shopping, purchasing, and food services.
**About Us:** We take a refreshing approach to the traditional convenience store experience. Our 260 locations throughout western Pennsylvania, Ohio, northern West Virginia, Maryland, and Indiana help countless guests get where they're going with the perfect mix of fuel, food, and convenience. Our diverse team strives to help each and every employee grow with dynamic career paths, competitive pay, and solid training.
**Job Responsibilities:***
- Maintain safety as the top priority in all aspects of our work, for our team members, customers, and products.
- Exceed customer and team member needs and expectations by providing safe, efficient, accurate, and pleasant food service, and guidance and coaching to team members, and exemplary service to vendors and stakeholders.
- Cultivate a fast, friendly culture by sharing warmth and passion for service with a smile with all team members and customers.
- Oversee new team member training and ensure that all team members are working in the most efficient and effective way.
- Getting our customers in, out, and on their way is our top priority.
- Provide training and leadership to hourly team members in the store, and when assigned, to peer leads as well.
- Ensure all team members maintain proper food-handling certifications.
- Proactively monitor competitor fuel pricing and work with appropriate business partners to remain competitive.
- Rapidly correct any equipment issues.
- Focusing on flexibility, being ready to lead the team at the registers at one moment, and then step in as a GoGetter at the next.
