What are the responsibilities and job description for the Store Operations Manager position at GetGo Café + Market?
**Job Summary**
The Store Operations Manager is responsible for the day-to-day store operation of their assigned location, ensuring exceptional customer service and a seamless shopping experience. Key duties include:
- Interviewing, selecting, and training team members to meet business needs.
- Directing the work of team members, appraising productivity and efficiency, and recommending promotions or other changes in status.
- Hiring, training, coaching, and disciplining all store personnel, including completion of documentation.
- Planning and preparing store personnel work schedules, daily timecard edits, and verifying accuracy of hours worked and entering vacation hours.
- Ensuring compliance with policies and procedures, including established security, sales, and record-keeping practices.
**About GetGo Café Market**
GetGo takes a refreshing approach to the traditional convenience store experience. We redefine the culinary expectations of a gas station in a fun, fearless, and flavorful way. Our diverse team strives to help each employee grow with dynamic career paths, competitive pay, and solid training. We have various part-time and full-time positions open right now.
**Key Responsibilities**
Your principal duty includes one or some combination of the following tasks:
- Manage inventory for your department or location, monitoring and implementing compliance measures.
- Oversee the food service business to ensure profitability and quality customer service.
- Regularly direct the work of subordinates, providing guidance to ensure operational goals are met.
- Serve as a role model to store personnel, assisting customers, and responding to customer complaints or inquiries.
