What are the responsibilities and job description for the Team Leader, Getgo Assistant position at GetGo Café + Market?
Job Summary
As a GetGo Assistant Team Leader, you are expected to exceed customer and Team Member needs and expectations. You will do this by providing safe, efficient, accurate and pleasant shopping, purchasing and food services. You will also provide guidance and coaching to Team Members.Job Description
- Experience Required: 1 to 3 years
- Experience Desired: Supervisory and customer service/retail experience
- Education Desired: High school diploma or equivalent
- Certification or Licensing Required: Food Safety
- Lifting Requirement: Up to 50 pounds
- Travel Required: None
Job Responsibilities
- Maintain safe, prompt and courteous customer service, attend to customers' concerns and complaints, and promote the company culture by modeling and coaching Team Members.
- Provide excellent customer service by being pleasant, greeting customers and thanking them for their business.
- Assist in the proper and timely processing of all accounting functions.
- Assist the Team Leader in attaining all budgeted goals and objectives – focusing on the areas of shrink, sales, expenses, TSR (Total Sales Revenue) and gross profit.
- Ensure all established safety and security policies are followed.
- Perform duties as GoGetter, Kitchen GoGetter and/or WetGoGetter as needed.
- Demonstrate adherence to company policies through example and coaching.
- Oversee and conduct Team Member training as required by Team Leader and according to established Company policies and procedures.
- Ring up customers' orders by scanning product or entering prices into register according to established Company policies and procedures. Finalize sales and collect payments by totaling orders and accepting tender from customers.
- Assist Team Leader in store scheduling and scheduling adjustments.
- Assist Team Leader in merchandising and promotional activities, including checking in vendors, merchandise receiving, price changes, displays and signage.
- Ensure that proper maintenance, cleanliness and image standards are being maintained for the entire facility (e. g., equipment, counter area, floor, exterior pump area, etc.) to ensure safety and sanitation regulations are met.
About Us
At Giant Eagle Inc., we’re more than just food, fuel and convenience. We’re one giant family of diverse and talented Team Members. Our people are the heart and soul of our company. It’s why we strive to create a nurturing environment that offers countless career opportunities to grow. Deep caring and solid family values are what makes us one of the top work places for jobs in the Greater Pittsburgh, Cleveland, Columbus and Indianapolis Areas. From our Warehouses to our GetGo’s, our grocery Stores through our Corporate home office, we are working together to put food on shoppers' tables and smiles on their faces. We’re always searching for the best Team Members to welcome to our family. We invite you to join our Giant Eagle family. Come start a lasting career with us.
