What are the responsibilities and job description for the Insurance Follow-up Specialist position at GetixHealth?
Schedule:
- Monday - Friday
- Shift can be a consistent 8 hour shift between the hours of 5:00am to 5:00pm local time
- Compensation: $19- $22/hr based on experience; Quarterly Bonus Eligible
Principal Responsibilities
- Follow-up with Out-of-State Medicaid billed claims regarding claim status and resolution of payments in a timely manner.
- Thoroughly review all notes in patient accounts for potential benefit eligibility.
- Access client systems to determine eligibility and filing status in order to prepare claims for billing.
- Request necessary documents from client to perform billing.
- Responsible for accurately tracking payments and payment verifications.
- Contact patients when additional information is required to complete billing.
- Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event.
- Dependent upon position, identify root cause of issues and concerns, determine resolution, and refer to Management.
- Knowledge, understanding, and compliance with all applicable Federal, State, and Local laws and regulations relating to job duties.
- Knowledge, understanding, and compliance with company policies and procedures.
- Provide feedback to management concerning possible problems or areas of improvement.
- Make recommendations to implement improved processes.
- Perform other duties as assigned by management.
Experience and Education Requirements
- High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.
- Previous Out-of State Medicaid billing/customer service experience preferred.
- Proficient personal computer skills, including Microsoft Office.
- Typing speed of 45 - 55 words per minute.
- Attention to details and excellent organizational skills.
- Excellent interpersonal, written, and oral communication skills.
- Ability to work in a team fostered environment.
- Ability to prioritize and organize work in a multitasked environment.
- Ability to adapt to a flexible schedule.
- Ability to maintain the highest level of confidentiality.
Work Environment
- Onsite office environment.
- Ability to lift and/or move 20 pounds with or without accommodation.
Benefits
- PTO
- One personal day annually
- Paid holidays
- 401k with match
- Paid 20K Employee Life Insurance
- Paid Employee Long-Term Disability
- Medical, Vision, Dental
- Short-Term Disability
-
Benefits and Incentives
- Comprehensive Health Coverage:
- Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment.
- Life and Disability Insurance:
- Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D.
- 401(k) Retirement Savings Plan:
- Eligible to participate in the company’s 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service.
- Paid Time Off (PTO):
- Accrue Paid Time Off starting on your first day of employment.
- Flexibility in Benefits:
- The company reserves the right to amend, modify, or terminate any benefits programs as needed.
GetixHealth is an Equal Opportunity and E-Verify Employer.
Salary : $19 - $22
