What are the responsibilities and job description for the Support Services Specialist position at GetixHealth?
Pay rate: $17-19 eligible for quarterly bonus
Benefits and Incentives
· Comprehensive Health Coverage:
o Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment.
· Life and Disability Insurance:
o Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D.
· 401(k) Retirement Savings Plan:
o Eligible to participate in the company’s 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service.
· Paid Time Off (PTO):
o Accrue Paid Time Off starting on your first day of employment.
· Flexibility in Benefits:
o The company reserves the right to amend, modify, or terminate any benefits programs as needed.
Position responsibilities
- Review accounts sent via e-mail from both the client and GetixHealth staff for resolution.
- Submit insurance billing requests to the client.
- Update accounts with information received from the client and GetixHealth offices.
- Process itemized statements requested by patients, insurances and attorneys.
- Process correspondence sent to our office by the patients, insurances and attorneys.
- Facilitate adjustments and cash transfer request.
- Follow up on disputed accounts to check for resolution.
- Facilitate missing payment research with the Vendor.
- Draft zero balance letters, Settlement letters, Balance verification letters and any other requested letters for collection specialists
- Proficient in Excel and Microsoft word
Education and Experience
- High school diploma or college degree from an accredited college or university
- 2-3 years of experience in a healthcare back-office function or customer care function
work environment / physical requirements
- Work environment is an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone
- Must be able to sit for extended periods of time.
GetixHealth is an equal employment opportunity employer.
Salary : $17 - $19
