What are the responsibilities and job description for the CDJR Woodstock BDC Manager position at Gettel Automotive Group?
Job Details
Description
At Gettel, our associates are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. We offer a variety of training for everyone from Managers to Technicians; Gettel U and the Gettel Edge Program can provide you with the tools needed to take that next step. Above all, we have highest standard of honesty and integrity when conducting business. We are committed to an environment where the customer is always treated with respect and dignity... If you have an interest in automotive and a desire to develop a career in the industry, apply today!
What We Offer
- Medical, Dental & Vision Insurance
- Life Insurance
- Health Savings & Flex Spending Accounts
- Short & Long Term Disability
- 401K Plan
- Holiday Pay
- Personal & Sick Days
- Paid Vacation
- Paid Training
- Growth Opportunities
- Flexible Work Schedules
- Discounts on products & services
- Employee vehicle purchase plans
- Saturday Lunches
- Accident & Critical Care Plans
Qualifications
Position Overview
The BDC Manager will lead the BDC associates to create an exceptional experience for customers. This role is responsible for selecting, training, coaching, developing and retaining the very best BDC Associates for the store. The BDC Manager will work with the General Manager and Sales Manager to ensure sales, the Gettel Way, driving performance, customer service, and increasing market share.
Essential Duties and Responsibilities
- Leading BDC Sales team
- Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit
- Ensuring that e-leads are handled timely, answering questions, providing information and ideally setting an appointment for a visit to the store
- Manage the follow-up with e-leads to assist them as needed through their research phase until ready for a vehicle purchase
- Ensure Customers are transitioned effectively from phone and internet contact to their in-store experience
- Analyzing the business to determine shortfalls and developing action plans to improve performance
Requirements for the position
- Requires a valid driver’s license, with an acceptable driving record, as determined by our insurance carrier.
- Must be able to meet the hour’s requirement for the position
- Must meet and strive to exceed acceptable CSI scores
- Managing and growing people in a department on a day to day basis
- High School diploma or equivalent
- Proven success in ecommerce automotive sales
- Proven leadership ability to mentor and train others
- Ability to set and achieve targeted goals
- Must display high energy, honesty, and integrity
