What are the responsibilities and job description for the Hotel General Manager position at GF Hotels and Resorts?
As the next general manager of our busy hotel, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible!Responsibilities:
- Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms, public areas, and surrounding grounds
- Empower hotel staff to excel in superior guest service to drive financial success through strong leadership and creative operational strategies
- Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
- Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized
- Construct and manage a straightforward and effective marketing strategy to promote the hotel's services and amenities
- A proven record of experience managing a team, preferably in the hospitality field, is required
- High school diploma or equivalent GED; degree in hospitality or related field of study preferred
- Demonstrate excellent organizational skills, communication skills, and problem-solving skills
- Must have a strong focus on putting the guest first with exceptional customer service experience
- 5 years of experience working in a hotel or the hospitality industry required
- Prior Hotel GM experience
- Marriott experience preferred but not required
GF Hotels and Resorts, based in Philadelphia, Pennsylvania is a full-service hospitality ownership and management company that, through its operating affiliates, works on behalf of a variety of individual owners, real estate funds, and institutional lenders. GF believes in the entrepreneurial spirit with a promise of integrity and an overall passion for hospitality.
