What are the responsibilities and job description for the Night Auditor position at GF Hotels & Resorts USA?
At Quality Inn & Suites® Saginaw, we believe that travel should be all about connecting with your people while getting the value you deserve. We're proud to provide you with an affordable stay and all the amenities you expect that let you relax and focus on what really matters: memorable experiences.
The Night Auditor performs all Guest Service Agent duties on the third shift (11:00PM - 7:30AM) including check-in/check-out, guest accounting, guest reception, etc.; operates the PBX and mans the radio base, balances Front Office and Food & Beverage activity for the day; and prepares daily reports for this activity.
Review house status with the second shift Front Desk Manager/Supervisor in preparation for the third shift check-in activity. Post charges to guest accounts as needed.Reconciles/balances all departments to final register reading by re-taping all department vouchers from the start of the day's business. All taped should be labeled and dated and a complete report detailing any adjustments for errors (with full explanation) should be included. Compiles room revenue report detailing each room, rate charged, guest name and company affiliation, length of stay, and other information requested. Process room, tax, movie charges and phone charges for the day. Total room revenue should balance to room revenue report. Prepares tapes of individual folios in the guest and city ledger and reconciles the final balance. Reconciles/balances actual advance deposits received during the day to the advance deposit folios. Shut down Food and Beverage computer system (Micros) for the day and restart the following day. Complete and balance restaurant reports from Micros financial report and record Food & Beverage totals. Performs all Front Desk/PBX duties during shift including the switchboard, check-ins, check outs, guest messages and requests, reservations, etc. Notifies the General Manager of any unusual incidents or emergencies, which occurred during the shift.
Prior hotel experience
At GF we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation plus a great culture.
GF Hotels & Resorts is an award-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, and other related hospitality assets. Since its founding in 1988, GF has operated over 800 properties in 46 states. GF’s expertise includes but is not limited to Sales & Marketing, Food & Beverage, Revenue Strategy, Information Technology, Human Resources and a complete Accounting System. Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, Best Western, among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction, GF has been recognized as one of the top management companies in the industry.
(Ref: 332)
