What are the responsibilities and job description for the Copier Service Technician position at GFI Digital?
GFI Digital, Inc. is currently searching for Field Service Technician candidates to add to our award-winning service team. If you are ready to start a new career, or have been in the industry, and are ready to make a move to a company that is passionate about customer service and cares about its employees, then GFI Digital is for you.
We provide both classroom and on the job training to qualified candidates. We also provide a competitive hourly wage, a rich performance based monthly bonus program, company provided vehicle, cellphone and laptop. In addition, our company-sponsored benefit program includes health, dental, vision, life, STD, LTD and AD&D.
Qualifications
· Mechanical and technical aptitude is required.
· Excellent customer-facing skills and a positive attitude are a must.
· Candidates must have a valid driver’s license and a clean driving record.
· Precise attention to detail, high level of organization and customer focused attitude.
· Highly self-motivated, directed, and an ideal team player
Responsibilities
· The Service Technician is responsible for the onsite installation, service and repair of a variety of office equipment
· This position requires traveling to and from customer sites to troubleshoot, repair and replace components as necessary
· Maintain, manage and reconcile personal parts inventory
· Meet or exceed appropriate productivity standards relative to assigned products
· Understand and utilize problem escalation procedures
Classroom/On-The Job Training
· Complete all assigned online computer-based training
· Demonstrate appropriate technical skills for repair and service of designated equipment which includes installation and customer training
· Attend scheduled training to acquire or increase working knowledge relative to service and repair of office equipment
Company Description
GFI Digital is a full-service provider of office technology. From Sharp and Ricoh multi-function printers to our experts in IT, we have what it takes to make and keep technology simple for your business. GFI Digital is a single vendor solution to create efficiencies in every aspect of office technology.
