What are the responsibilities and job description for the Order Processor position at GFI Digital?
POSITION SUMMARY :
This position is responsible for accurately processing & billing paperwork in a timely manner to ensure the current and future growth of GFI Digital, Inc. This must be done while multitasking in a very organized fashion & working under pressure to meet goals and deadlines.
PRINCIPAL DUTIES AND RESPONSIBILITIES :
Order processing for GFI Digital, Inc.
- Process and Bill equipment orders, consisting of Cash Sale, Leases, Rentals, Cash Conversions and Refinancing of Equipment.
- All complete orders must be billed within 24 hours of receipt of the order, except for month end.
- Process, Moves, Serial Switches and other miscellaneous paperwork.
- Updating Funding Detail Sheets for Leasing Companies
- Inter-territorial, Sharp and Ricoh installations
- Billing Payoffs and sending to Accounts Payable
- Ensure orders are billed correctly to maintain valid inventory for all branches to reach the overall annual goals of the company.
- Daily communications by phone and e-mail between the corporate office, separate branch locations, and leasing companies.
- E-mails are required to be responded to within 24 hours of receipt.
- Credit and bill out returned equipment at the time the order is processed, with the exception being at month end.
- Pick Ups and destroyed equipment
- Processing RMA's for lease return equipment
- Processing the purchases of leasing equipment from Gibbs Leasing, HG1, US Bank, Wells Fargo, Great America– Expectation is to have completed within 24 to 48 hours.
- Loading and terminating fixed asset records.
- Update billed orders in Score Keeper (SSK) daily.
- Review commissions in SSK twice a month by the established deadline dates for commission processing.
- Tracking sales promotions, bonuses, and special equipment pricing.
- Filing completed paperwork monthly, to ensure orders are placed in power flow.
- Establish, review and update procedures and processes as needed for the team.
- Report any issues or concerns with orders to the appropriate departments for resolution.
- Miscellaneous processes for the company
- Perform other assigned tasks and duties necessary to support the company
- Meet or exceed the goals set forth for the company and department.
KNOWLEDGE, SKILLS AND ABILITIES :
1.Knowledge : This position requires 1 years of general administrative experience. Skills : Must be a multi-tasking, detail-oriented individual. Must also possess excellent written and oral communication skills.
2.Abilities : Beginning to intermediate proficiency with Microsoft Excel, Word and Outlook is required. Must have ability to meet deadlines.
