What are the responsibilities and job description for the Office Assistant position at GGIS?
Key Responsibilities:
- Assist clients with inquiries about insurance policies, claims, and coverage options.
- Provide accurate and timely information to help clients make informed decisions.
- Resolve customer concerns with empathy and professionalism.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to enhance customer service processes.
Qualifications:
- Strong communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Problem-solving skills and a customer-focused attitude.
- Basic computer knowledge and ability to learn insurance software.
- Previous experience in customer service or insurance is a plus but not required.
What We Offer:
- A supportive and friendly work environment.
- Opportunities for professional growth as the company expands.
- Regular performance-based raises to reward your dedication and hard work.
- A performance review after 90 days, with the opportunity for a raise.
- Paid holidays if they fall during scheduled working hours: Christmas, New Year's Day, Memorial Day, Labor Day, and Thanksgiving.
- Flexibility for time off as needed, even though we currently do not offer PTO.
- Structured bonuses based on success and meeting company goals.
Our starting pay is based on skillset, and as our company grows, we remain committed to investing in our employees. We value your contributions, and as opportunities arise, we are open to raises to reflect your dedication and impact. Your success is our success, and we believe in growing together as a team.
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Expected hours: 30 per week
Work Location: In person
Salary : $10 - $12