What are the responsibilities and job description for the Receptionist position at GGRM Law Firm?

Job Type

Full-time

Description

Receptionist

Join GGRM Law Firm, Nevada's premier injury law firm, as a Receptionist and make a significant impact on the lives of those who have been injured. If you enjoy interacting with clients and are committed to providing excellent and compassionate service, we invite you to join our team.

For over 50 years, GGRM Law Firm has been a cornerstone of the Las Vegas community, dedicated to serving injured Nevadans by achieving maximum recovery and restoration. Being an employee at GGRM means being part of a supportive and team-oriented workplace where your contributions are valued and your professional growth is encouraged. We provide a flexible schedule that allows employees to choose their arrival time within a two-hour window, supporting a balance of personal and professional commitments. Join us and help continue our proud tradition of excellent service to our community

Position Summary

An Intake Assistant is responsible for being the first point of contact to visitors, vendors, and clients, managing the flow of incoming calls, clients, and visitors.

Salary Range :

40,000 - $58,000, depending on experience.

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following :

Answering, assisting, and directing all incoming telephone calls to appropriate parties in a professional and courteous manner

Greeting incoming visitors, clients, and vendors in a professional and courteous manner

Notifying personnel of incoming visitors

Performing related clerical work including processing all outgoing mail

Ensuring case management software (CMS) feed is cleared daily

Ensuring emails are cleared daily

Assisting the Intake Team as needed

Ensuring the lobby is clean and maintaining a welcoming environment for visitors and clients

Printing, scanning, and sending documents or paperwork as needed

Keeping refreshments stocked for visitors and staff

Performing other duties as assigned

Requirements

Bilingual in English and Spanish

6 months of office experience

High school diploma or equivalent

Excellent customer service skills, providing a friendly, welcoming face for all visitors to the Firm

Ability to work well with others and be a team player

Ability to maintain a fast pace under stressful circumstances and multi-task

Excellent interpersonal, oral, and written communication skills

Organized with attention to detail

Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook

Committed to maintaining integrity and confidentiality on behalf of clients and the Firm

Preferred Qualifications (Knowledge, Skills, and Abilities)

Minimum of one year of customer service experience

Multi-line phone experience

Authorized Nevada Notary

GGRM Law Firm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary : $40,000 - $58,000

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