Overview:

The Retail Cash Associate is responsible for providing support in accounting and cash policies & procedures, analysis, and recommendations to assist the Retail Finance Team and Store Team and ensure operational efficiency at the store level.

Concentrates on a wide range of compliance regulation, technology launches, policy and procedures and operational administrative duties, to drive high performance, and serve as a business partner to the Store, Field and Corporate Offices. The Retail Cash Associate’s Customers include the Retail Finance Team, Store Teams and Corporate Business Partners.

Core Responsibilities:

Sales & Profitability

• Help drive store’s profitability by guiding team members to utilize company reports to react to trends and drive business.
• Own all cash and accounting processes at the store level and be a subject matter expert in all retail finance needs at the store level.
• Keep exceptionally organized and accurate retail financial records in accordance with cash and accounting Glass House Group processes.
• Assist the store by providing various reports in all budget and expense related items.
• Prioritizes and communicates department issues to the Retail Controller and General Manager.
• Support expense controls within the store to ensure they are met.

Cash Handling

• Administer cashiering tasks including all cash related opening/closing duties, assembling/verifying cash deposits, counting tills, tips, and ensuring that Store and Delivery Departments have adequate change on hand.
• Research and report discrepancies, before reconciling them.
• Scheduling change orders and replenishing Petty Cash as needed.
• Performs daily safe/vault cash audits and reconciliation.
• Recording information in relevant booking keeping ledgers including the TREEZ cash management module.
• Ensure all cash transaction support is reviewed and uploaded into shared drive daily.
• Perform other support tasks as required, including but not limited to, answering telephone calls, resolving irregular or difficult transactions, and supporting the Front of the House (FOH) as needed.
• Responsible for opening mail invoices & distributing to appropriate staff members as well as scanning accounts payable invoices to the Corporate Accounts Payable contact.
• Prepare cash drop paperwork to armoured car service as needed.
• Reconcile sales reports from prior evening shifts.
• Assist in providing data for auditors as needed.
• Prepares Vendor cash payments (COD and Terms) and enters the transaction into the Treez cash module. May schedule Vendor payment pick-ups as needed.
• Partners with Vendors to collect correct documentation (New Vendor Form, W-9 Form, etc.) and communicates with Vendors to resolve payment discrepancies.
• Enters Sales, Tax, and COGS data into Excel spreadsheet templates for the Accountancy Team.
• Scans and verifies Final Vendor Package (invoice, Treez PO, and manifest, and signed receipt) in the shared drive for each cash payment that is completed.
• Ensures Accounts Payable balances are correct in POS system and reports relating to this are accurate.

Operations

• Lead the team to perform all store level operational cash procedures accurately and in a timely fashion, in accordance with all company policies and procedures.
• Constantly evaluate current processes to ensure they are streamlined and efficient.
• Ensure that all operational cash tasks are completed and support that all backstock areas are clean and organized where cash is stored.
• Ensure compliance with all BCC, State and City regulations.
• Ensure compliance with company emergency and safety procedures to protect employees and customers from accidents and incidents.

Leadership & Communication

• Support, contribute and participate of applicable finance calls, market calls and market meetings.
• Exhibit effective and positive communications skills in both written and verbal form.
• Exhibit consistent follow through and problem-solving skills.
• Possess and exhibits excellent communication skills, superior knowledge of business functions, exceptional budgeting and finance skills, and strong leadership qualities.
• Communicates store and company financial information/directives to the Store Team when applicable.

People Development

• Assume the role of peer mentor in store with regards to talent development and employee mentor to develop bench strength.
• Support efforts to recruit, train, and develop a productive store team and provide the market with strong candidates.

Store Environment

• Maintain an organized filing system in accordance with Retail Finance standard operating procedures.

Merchandising and Display

• Support processes to ensure a neat, clean, and organised store environment.

Interpersonal Skills and Ownership

• Communicates effectively to all levels across the store and corporate offices.
• Develops strong partnerships to enable business success.
• Adapts to changes required by the business.
• Acts professionally and with integrity providing open, honest, and constructive feedback.
• Makes fast, smart decisions, takes initiative and calculated risks to improve personal and store performance.
• Accepts responsibility for performance and ensures all commitments are met.