Sales Assistant

Summary

 Sales Assistant is responsible for supporting all administrative functions the wholesale sales department.

Essential Duties and Responsibilities include the following:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Handle customer relationships with patience and integrity.
• Strong focus on Glass House recognition and reputation within the industry.
• Provide excellent customer service representing Glass House values and standards.
• Continuously improving process and communication.
• Work with customers to understand their specific needs and product usage.
• Assist in facilitating sales on site, including keeping the showroom clean and organized.
• Identify prospects and convert into leads for sales representatives.
• Meticulously organize prospects and leads within CRM.
• Ensure proper compliance procedures are followed for sales: customers are vetted via DCC, manifests and sales orders provided with every transaction, customers follow METRC requirements.
• Vet all customers and ensure they are properly onboard prior to the sale.
• Count cash payments with customers, prepare cash pickups, and send 8300 forms.
• Send test results and product information to customers upon request.
• Send invoices to customers and AR updates.
• Support Sales Team in hitting monthly and quarterly sales goals.
• Follow proper accounting procedures for sales, working closely with Finance and Inventory teams.
• Provide the Accounting department with assistance on AR, consignment, and billing.
• Use required PPE per OSHA regulations.
• Perform other duties as assigned.

Competencies:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Attention to detail.
• Ability to work under pressure and meet tight deadlines.
• Ability to work in a logical, systematic manner.
• Must be personable, organized and have a meticulous attention to detail.
• Ability to solve problems and improvise.
• Strong people skills and flexibility within a team.
• Ability to conduct professional communication via phone, text, and email.

Education and/or Experience

• Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• To perform this job successfully, an individual should have knowledge of the following software applications:
  • Internet software
  • Microsoft Office
  • Excel (intermediate)
  • Business Central

Required:

• Must be 21 years of age
• Bilingual preferred
• Must be a self-starter with minimal supervision, able to work independently and in a team environment
• Ability to maintain a positive attitude
• Authorized to work in the United States

• This position requires a 40-hour minimum work week
• Must be able to write and communicate effectively with the entire team.
• Willingness to work weekends

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently required to stand for prolonged periods of time; walk; sit; use hands to finger, handle, or feel and reach with hands and arms.  Ability to use the tools necessary to perform works tasks, The ability The employee must be able to lift, push, pull and/or move up to 15-50 pounds.

• Ability to be on feet while performing job responsibilities

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work in conditions typically found in a greenhouse with high humidity and varying temperatures, with a fair amount of moisture present

Travel

May be required to travel between the office and the farm sites on occasion.

AAP/EEO Statement

GH Group, Inc. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.