What are the responsibilities and job description for the Host position at GHAVEN LLC?
Description:
Position Overview:
As a Host at Walk-On's Sports Bistreaux, you will be the first point of contact for our guests, ensuring they feel welcome and have a positive dining experience. Your role is crucial in managing the flow of guests, coordinating seating arrangements, and providing exceptional customer service.
Key Responsibilities:
- Greet and welcome guests as they arrive.
- Manage the waitlist and seat guests promptly.
- Provide menus and inform guests about daily specials.
- Maintain a clean and organized host area.
- Communicate effectively with the kitchen and wait staff to ensure smooth service.
- Address guest inquiries and concerns with a positive attitude.
- Assist with taking reservations and managing large parties.
- Uphold the restaurant’s standards for quality service and hospitality.
- Previous experience in a similar role is preferred but not required.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to thrive in a fast-paced environment.
- Flexible schedule, including evenings and weekends.