What are the responsibilities and job description for the Leasing Professional position at GHC Living?
About GHC-Living: GHC-Living is a leading real estate management company dedicated to providing exceptional living experiences in communities across Northeast Ohio. We are committed to offering top-tier service to our residents while upholding the highest standards of professionalism and integrity.
Position Overview: We’re looking for a motivated, personable Leasing Agent to join our team at our Akron, OH property. The ideal candidate brings strong sales skills, outstanding customer service skills, and a genuine passion for helping individuals find their ideal home. This role offers a dynamic work environment where you’ll lead leasing efforts and build lasting relationships with residents.
Compensation for this role is $21–$23 per hour, plus commission opportunities.
Responsibilities:
- Greet prospective tenants and provide tours of available units, highlighting key features and amenities.
- Respond to leasing inquiries via phone, email, and in-person interactions, providing accurate information about rental properties and leasing terms.
- Conduct thorough screenings of prospective tenants, including background checks and credit evaluations.
- Assist with lease signings and move-in processes, ensuring all required paperwork is completed accurately and in a timely manner.
- Follow up with prospective tenants to answer questions, address concerns, and encourage lease signings.
- Coordinate with maintenance and property management teams to ensure units are ready for move-in and address any maintenance issues promptly.
- Maintain organized records of leasing activities, including rental applications, lease agreements, and move-in/move-out documentation.
- Assist with marketing efforts to attract prospective tenants, including creating and distributing promotional materials and participating in community events.
- Stay informed about market trends and competitor pricing to make recommendations for pricing and promotional strategies.
- Provide exceptional customer service to current residents, addressing inquiries, concerns, and maintenance requests in a timely and professional manner.
- Perform other duties as assigned to support the overall success of the property.
Requirements:
- High school diploma or equivalent.
- Prior experience in sales, customer service, or real estate preferred.
- Strong interpersonal skills and the ability to build rapport with prospective tenants.
- Excellent communication skills, both verbal and written.
- Detail-oriented with strong organizational skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office Suite and property management software (AppFolio experience is a plus).
- Valid driver's license and reliable transportation.
Benefits:
- Competitive salary with bonus opportunities.
- Comprehensive benefits package, including health insurance, dental, and vision coverage.
- 401(k) retirement plan with employer match.
- Employee Discount.
- Paid time off and holidays.
- Ongoing training and professional development opportunities.
- Opportunities for advancement within the company
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Experience:
- sales: 1 year (Required)
Ability to Commute:
- Akron, OH 44320 (Required)
Work Location: In person
Salary : $21 - $23
