Demo

Customer Service Agent

Ghost City Tours
Covington, LA Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/17/2025

Are you friendly? Do you enjoy helping a guest get the best experience possible? Can you multitask? Do you like to learn new things everyday? Are you adaptable and open-minded? Are you a self-starter? Do you thrive in a performance-based environment?

Then we want you to come work with us! We will train you!

Responsibilities include :

  • Answering customer questions and inquiries by phone, email, and live chat on our website
  • Taking and processing orders for our customers who purchase tickets
  • Use Sales skills to obtain a high call to sale ratio
  • Data entry, helping to keep track of our customers' data
  • Assisting with other projects around the office

If you're someone who enjoys always having something to do, is responsible, and friendly, you may be a good applicant for this position.

You MUST :

  • Be available to work weekends and rotating holidays
  • Be dependable
  • Have a desire to help our customers
  • Have a great 'phone' personality - Having a great in person one helps too
  • Understand that our guests are our #1 priority
  • Be a quick learner - You'll need to learn all of our tours, in all of our cities, and details about those cities which would help a tourist - "Where can I find parking".
  • We look forward to hearing from you!

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Customer Service Agent?

    Sign up to receive alerts about other jobs on the Customer Service Agent career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $51,050 - $68,081
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Ghost City Tours

    Ghost City Tours
    Hired Organization Address Orleans, LA Part Time
    Revelry Tours New Orleans is currently seeking experienced Tour Guides for our new Food/Cocktail Tours!! Are you a great...
    Ghost City Tours
    Hired Organization Address Denver, CO Full Time
    Do you have a passion for telling stories? Do you have any ghostly stories to share? Has anyone ever told you that you a...
    Ghost City Tours
    Hired Organization Address Savannah, GA Full Time
    Do you have a passion for telling stories? Do you have any ghostly stories to share? Has anyone ever told you that you a...
    Ghost City Tours
    Hired Organization Address Charleston, SC Part Time
    Pretty Spooky Tours, a sister company of Ghost City Tours, is casting passionate individuals who love spending the night...

    Not the job you're looking for? Here are some other Customer Service Agent jobs in the Covington, LA area that may be a better fit.

    Customer Service Representative - State Farm Agent Team Member

    Mendy Dunn - State Farm Agent, Metairie, LA

    Customer Service Manager - State Farm Agent Team Member

    Harry Johnson - State Farm Agent, Orleans, LA

    AI Assistant is available now!

    Feel free to start your new journey!